HEY
Email at its best, new from Basecamp
Process Street
Process Street is the home for your team's recurring tasks.
Updated February 2026
| HEY | Process Street | |
|---|---|---|
| Rating | 4.3★ | 5.0★ |
| Reviews | 6 | 15 |
| Pros | 10 | 15 |
| FactScore™ | 36.6 | 60.2 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in HEY — Pros
Reimagined inbox Simplicity Deluxe email experience Responsive team Beautiful interface Bubble up feature Calendar integration Email control Thread organization Time savingBoth tools — Pros
—Only in Process Street — Pros
Productivity boost Streamlined processes AI integration Workflow automation Standard operating procedures User-friendly Automation features Task management External app integrations Interdepartmental collaboration Process tracking Scalability Customizable workflows Onboarding support Process visualizationOnly in HEY — Cons
Requires management Bundled email management Pricey Selecting multiple emails Slow load timesBoth tools — Cons
—Only in Process Street — Cons
—Details
| HEY | Process Street | |
|---|---|---|
| Categories | Productivity, Email clients, Messaging apps | Productivity, Project management software, Team collaboration software, Automation tools |
| Platforms | Web | Web |
| Became Popular | June 15, 2020 | July 7, 2014 |
| Website | hey.com | process.st |
Who Should Pick Which?
Choose HEY if...
- Reimagined inbox
- Simplicity
- Deluxe email experience
Choose Process Street if...
- Productivity boost
- Streamlined processes
- AI integration
With a FactScore™ of 36.6 vs 60.2, Process Street leads in community reception. HEY uniquely offers Reimagined inbox and Simplicity, while Process Street stands out for Productivity boost and Streamlined processes.
What Users Say
HEY
Overall, the UX is thoughtful and helps with decluttering my i(m)box. I would definitely recommend Hey for people who want a more deluxe email experience (the thread/collection organization feature...
Using Hey for almost 2 years for personal usage and I have only good things to say about it, I can't imagine coming back to gmail with it. It takes a bit more time to manage it later when you make ...
You find yourself trying hard to make it work, requires too much management, constant approval of new emails but worst of all load times are horrendous across all apps, on occasion waiting 15 secon...
Process Street
I use this pretty much daily and I love that they allow me to add a bunch of visuals and instructions into my process so it's really helpful when I need to refer to things when working on them. The...
We use Process Street for engineering and it really boosts our productivity with the seamless way it streamlines processes. Such as deploys, permission requests, onboarding, and bugfixes. It also i...
Process Street's seamless integrations with other tools in your tech stack enhance productivity and collaboration. Whether you're using Slack for communication, Salesforce for CRM, or Zapier for au...
Frequently Asked Questions
Which is better, HEY or Process Street?
Based on FactScore™, Process Street leads with a score of 60.2 vs 36.6. Process Street has a higher rating of 5.0★ compared to 4.3★.
What are the pros of HEY compared to Process Street?
HEY uniquely offers: Reimagined inbox, Simplicity, Deluxe email experience, Responsive team, Beautiful interface.
What are the pros of Process Street compared to HEY?
Process Street uniquely offers: Productivity boost, Streamlined processes, AI integration, Workflow automation, Standard operating procedures.
Is HEY better rated than Process Street?
HEY is rated 4.3★ from 6 reviews. Process Street is rated 5.0★ from 15 reviews.
What is the FactScore™ of HEY and Process Street?
FactScore™ weighs rating and review volume together. HEY scores 36.6 and Process Street scores 60.2.
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