Juphy
Unified Inbox For Support Teams
Zeda.io
AI-powered Product Discovery For Customer-focused Teams
Updated February 2026
| Juphy | Zeda.io | |
|---|---|---|
| Rating | 4.9★ | 5.0★ |
| Reviews | 53 | 23 |
| Pros | 18 | 16 |
| FactScore™ | 85.6 | 69 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Juphy — Pros
Social media integration Unified inbox Time-saving Continuous updates Multi-channel support Centralized communication Email integration Responsive support team Data-driven insights Easy setup Live chat widget Ticketing system Personalized messaging Analytics and reporting CRM integration White-label optionBoth tools — Pros
User-friendly interface Collaboration featuresOnly in Zeda.io — Pros
Release notes creation Product management features AI-powered insights All-in-one tool Customer-centric approach Operational efficiency Data-driven decisions Analytics Slack integration Academy section Affordable Ease of migration Insightful content Integrations with major toolsOnly in Juphy — Cons
Missing iOS app Removed email integration UI/UX issuesBoth tools — Cons
—Only in Zeda.io — Cons
Room for improvementDetails
| Juphy | Zeda.io | |
|---|---|---|
| Categories | Team collaboration software, Customer support tools, Social media management tools | Project management software, Team collaboration software, Product add-ons |
| Platforms | Web | Web |
| Became Popular | April 28, 2021 | July 31, 2021 |
| Website | juphy.com | zeda.io |
Who Should Pick Which?
Choose Juphy if...
- Social media integration
- Unified inbox
- Time-saving
Choose Zeda.io if...
- Release notes creation
- Product management features
- AI-powered insights
With a FactScore™ of 85.6 vs 69, Juphy leads in community reception. Juphy uniquely offers Social media integration and Unified inbox, while Zeda.io stands out for Release notes creation and Product management features.
What Users Say
Juphy
I haven't found a better social inbox to keep track of messages and replies. And now they even have email integration. Keeps getting better.
Exciting and revolutionary update! Congrats on your launch, @alara_eren, @elif_oztuna, and all the team 🧡 Everything is better when data-driven. E-commerce companies are so lucky now with Juphy! p...
It is crucial to collect data to be better informed about (potential) customers' intentions. You nailed it because you provide people with valuable information. Many companies can benefit from that...
Zeda.io
Congrats on the launch! Love the slack plugin. Just a suggestion (dunno if possible): have you thought of accessing feedback via Jira tickets? This looks like something that could replace Jira so m...
Zeda.io is a brilliant AI-powered platform that is transforming the landscape of product discovery and strategy. It facilitates product teams in identifying customer problems, deciding on future bu...
I like the UI of the website. What I appreciate is an Academy section so one can be more aware of how to use the product! Good job, team!
Related Comparisons
Frequently Asked Questions
Which is better, Juphy or Zeda.io?
Based on FactScore™, Juphy leads with a score of 85.6 vs 69. Juphy has a higher rating of 4.9★ compared to 5.0★.
What are the pros of Juphy compared to Zeda.io?
Juphy uniquely offers: Social media integration, Unified inbox, Time-saving, Continuous updates, Multi-channel support.
What are the pros of Zeda.io compared to Juphy?
Zeda.io uniquely offers: Release notes creation, Product management features, AI-powered insights, All-in-one tool, Customer-centric approach.
Is Juphy better rated than Zeda.io?
Juphy is rated 4.9★ from 53 reviews. Zeda.io is rated 5.0★ from 23 reviews.
What is the FactScore™ of Juphy and Zeda.io?
FactScore™ weighs rating and review volume together. Juphy scores 85.6 and Zeda.io scores 69.
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