Lancepilot
Run WhatsApp Marketing Campaign, tracking, Scheduling & CRM
Customerly
The AI Customer Service Solution You Can Trust
Updated February 2026
| Lancepilot | Customerly | |
|---|---|---|
| Rating | 5.0★ | 5.0★ |
| Reviews | 15 | 4 |
| Pros | 16 | 0 |
| FactScore™ | 60.2 | 34.9 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Lancepilot — Pros
Automation features User-friendly interface WhatsApp integration Analytics tools CRM features Responsive support team Single and sequence campaigns Cold outreach capabilities Meta compliance Campaign tracking Carousel images support Large contact list management Loaded inbox Reasonable pricing Smooth onboarding process WorkspacesBoth tools — Pros
—Only in Customerly — Pros
No unique pros listedOnly in Lancepilot — Cons
Responsive support teamBoth tools — Cons
—Only in Customerly — Cons
—Details
| Lancepilot | Customerly | |
|---|---|---|
| Categories | Customer support tools, Marketing automation platforms, Messaging apps | Customer support tools, Automation tools, CRM software, AI Chatbots |
| Platforms | Web | Web |
| Became Popular | April 8, 2024 | December 20, 2016 |
| Website | lancepilot.com | www.customerly.io |
Who Should Pick Which?
Choose Lancepilot if...
- Automation features
- User-friendly interface
- WhatsApp integration
Choose Customerly if...
- No unique pros listed
With a FactScore™ of 60.2 vs 34.9, Lancepilot leads in community reception. Lancepilot uniquely offers Automation features and User-friendly interface, while Customerly stands out for No unique pros listed.
What Users Say
Lancepilot
I am amazed at how many possibilities are available in this tool. I think WA doesn't support carousel images but this tool enables this option. + B2B businesses can benefit from that. Nice job and ...
LancePilot makes me feel like a marketing genius! With its powerful features for WhatsApp campaigns, tracking, and CRM, I can finally take my outreach to the next level. Success is just a click away!
Interesting tool. Quick messages that can be personalized for various categories of customers. Would certainly use it to launch a campaign when spreading my products. Hope you'll continue to grow!
Customerly
Customerly makes customer support and marketing automation a breeze. From live chat to email campaigns, it helps us stay connected with our users in a meaningful way. A must-have for any customer-c...
We have tested this tool and it transfers more complicated topics directly to our team without any problems.
Amazing platform, I use it for all my SaaS products
Related Comparisons
Frequently Asked Questions
Which is better, Lancepilot or Customerly?
Based on FactScore™, Lancepilot leads with a score of 60.2 vs 34.9. Lancepilot has a higher rating of 5.0★ compared to 5.0★.
What are the pros of Lancepilot compared to Customerly?
Lancepilot uniquely offers: Automation features, User-friendly interface, WhatsApp integration, Analytics tools, CRM features.
What are the pros of Customerly compared to Lancepilot?
Customerly uniquely offers: No unique pros listed.
Is Lancepilot better rated than Customerly?
Lancepilot is rated 5.0★ from 15 reviews. Customerly is rated 5.0★ from 4 reviews.
What is the FactScore™ of Lancepilot and Customerly?
FactScore™ weighs rating and review volume together. Lancepilot scores 60.2 and Customerly scores 34.9.
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