LiveChat
Premium live chat software with a help desk feature.
trumpet
Build collaborative buyer journeys in 30 seconds
Updated February 2026
| LiveChat | trumpet | |
|---|---|---|
| Rating | 5.0★ | 5.0★ |
| Reviews | 2 | 13 |
| Pros | 0 | 19 |
| FactScore™ | 23.9 | 57.3 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in LiveChat — Pros
No unique pros listedBoth tools — Pros
—Only in trumpet — Pros
Easy to use Sales process efficiency Supportive team Visually impactful Interactive microsites Customer onboarding Sales time reduction Buyer journey enhancement Collaborative sales cycles Engagement tracking Personalized content Pitch deck creation Rapid product releases Content centralization Cost reduction Flexible widgets Product showcase Proposal creation Sales funnel improvementOnly in LiveChat — Cons
—Both tools — Cons
—Only in trumpet — Cons
—Details
| LiveChat | trumpet | |
|---|---|---|
| Categories | Customer support tools, Website analytics | Team collaboration software, Customer support tools, Marketing automation platforms |
| Platforms | Web | Web |
| Became Popular | October 20, 2016 | March 2, 2023 |
| Website | www.livechatinc.com | www.sendtrumpet.com |
Who Should Pick Which?
Choose LiveChat if...
- No unique pros listed
Choose trumpet if...
- Easy to use
- Sales process efficiency
- Supportive team
With a FactScore™ of 23.9 vs 57.3, trumpet leads in community reception. LiveChat uniquely offers No unique pros listed, while trumpet stands out for Easy to use and Sales process efficiency.
What Users Say
LiveChat
Because my company chose it
Great solution! We use the team to support our customers. I would like more AI automation, scripts and more template solutions
trumpet
Wonderful product from a brilliant team. I created a pitch deck using Trumpet in under 15 mins. Very intuitive. Solving a real problem.
Awesome product, would definitely recommend! 👍💯
Trumpet is the answer to how prospects want to buy software - period. The old days of attaching PDF's and G Sheets for review are gone. To stand out in the crowd of tools and noise, Trumpet is the ...
Related Comparisons
Frequently Asked Questions
Which is better, LiveChat or trumpet?
Based on FactScore™, trumpet leads with a score of 57.3 vs 23.9. trumpet has a higher rating of 5.0★ compared to 5.0★.
What are the pros of LiveChat compared to trumpet?
LiveChat uniquely offers: No unique pros listed.
What are the pros of trumpet compared to LiveChat?
trumpet uniquely offers: Easy to use, Sales process efficiency, Supportive team, Visually impactful, Interactive microsites.
Is LiveChat better rated than trumpet?
LiveChat is rated 5.0★ from 2 reviews. trumpet is rated 5.0★ from 13 reviews.
What is the FactScore™ of LiveChat and trumpet?
FactScore™ weighs rating and review volume together. LiveChat scores 23.9 and trumpet scores 57.3.
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