Plain
Provide customer support as polished as your product
tiddlywiki
A non-linear personal web notebook
Updated February 2026
| Plain | tiddlywiki | |
|---|---|---|
| Rating | 5.0★ | 5.0★ |
| Reviews | 4 | 15 |
| Pros | 0 | 13 |
| FactScore™ | 34.9 | 60.2 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Plain — Pros
No unique pros listedBoth tools — Pros
—Only in tiddlywiki — Pros
Flexible Reliable Community support Customizable Powerful knowledge management Portable Single html file Versatile Hyper-extensible Spaced repetition Feature-rich Future safe Open sourceOnly in Plain — Cons
—Both tools — Cons
—Only in tiddlywiki — Cons
Steep learning curveDetails
| Plain | tiddlywiki | |
|---|---|---|
| Categories | Project management software, Team collaboration software, Customer support tools | Note and writing apps, Project management software, Website builders |
| Platforms | Web | Web |
| Became Popular | November 9, 2022 | October 17, 2017 |
| Website | plain.com | tiddlywiki.com |
Who Should Pick Which?
Choose Plain if...
- No unique pros listed
Choose tiddlywiki if...
- Flexible
- Reliable
- Community support
With a FactScore™ of 34.9 vs 60.2, tiddlywiki leads in community reception. Plain uniquely offers No unique pros listed, while tiddlywiki stands out for Flexible and Reliable.
What Users Say
Plain
Plain is one of the best support tools our team has ever used. They're highly customizable, their API is full-featured so we could bake the support experience right into Glue, and the team is incre...
Plain is a fantastic support tool for email and Slack channels, letting you add custom UI to show our user's data in the support dashboard
Plain helps us scale user support across multiple channels.
tiddlywiki
The learning curve is so steep you might want to drop it at the very beginning. But don't be deceived! Once you get a hang of how tiddlers work and set up a system that matches your workflow, the p...
Did your favorite reading software disappear overnight (rhymes with Rocket) ? Or maybe your "free" information manager decided to start charging you the equivalent of an automobile payment (rhymes ...
TiddlyWiki can be a simple journal that somehow keeps memories local to your devices and easy to find for 20 years, or a personal in-browser app framework, if you're susceptible to nerd sniping. Us...
Related Comparisons
Frequently Asked Questions
Which is better, Plain or tiddlywiki?
Based on FactScore™, tiddlywiki leads with a score of 60.2 vs 34.9. tiddlywiki has a higher rating of 5.0★ compared to 5.0★.
What are the pros of Plain compared to tiddlywiki?
Plain uniquely offers: No unique pros listed.
What are the pros of tiddlywiki compared to Plain?
tiddlywiki uniquely offers: Flexible, Reliable, Community support, Customizable, Powerful knowledge management.
Is Plain better rated than tiddlywiki?
Plain is rated 5.0★ from 4 reviews. tiddlywiki is rated 5.0★ from 15 reviews.
What is the FactScore™ of Plain and tiddlywiki?
FactScore™ weighs rating and review volume together. Plain scores 34.9 and tiddlywiki scores 60.2.
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