Thunai
Human-like AI agents with real-time voice & screen assist
Viable
Use feedback to drive product innovation & customer growth
Updated February 2026
| Thunai | Viable | |
|---|---|---|
| Rating | 5.0★ | 5.0★ |
| Reviews | 24 | 3 |
| Pros | 22 | 0 |
| FactScore™ | 69.9 | 30.1 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Thunai — Pros
Meeting productivity Workflow automation Smart agents Customer support automation Sales automation Automated summaries Seamless integration Self-learning AI Centralized knowledge Intelligent insights Action items Real-time notes Real-time voice assist Context aware Task automation Easy setup Knowledge base Multilingual capabilities Multimodal understanding Solid integrations Chrome plugin Mobile appBoth tools — Pros
—Only in Viable — Pros
No unique pros listedOnly in Thunai — Cons
—Both tools — Cons
—Only in Viable — Cons
—Details
| Thunai | Viable | |
|---|---|---|
| Categories | Customer support tools, AI Chatbots, AI notetakers | Customer support tools, Data analysis tools, CRM software, LLMs, User research, AI Metrics and Evaluation |
| Platforms | Web | Web |
| Became Popular | June 19, 2025 | June 15, 2020 |
| Website | www.thunai.ai | www.askviable.com |
Who Should Pick Which?
Choose Thunai if...
- Meeting productivity
- Workflow automation
- Smart agents
Choose Viable if...
- No unique pros listed
With a FactScore™ of 69.9 vs 30.1, Thunai leads in community reception. Thunai uniquely offers Meeting productivity and Workflow automation, while Viable stands out for No unique pros listed.
What Users Say
Thunai
I tested it out and was amazed at how it speaks, sees, and solves problems like a real agent. Super cool to see this level of intelligence built into customer support tools.
It solves the L1 Support Automation using Voice agents with screen sharing option
This is sick, the workflow automation looks really clean!
Viable
Viable has come a long way and definitely deserves some praise. Dan and the team have created a product that saves countless hours of work for teams, and every company should probably Viable into t...
Congratulations on the launch @nicolebans and the entire team behind the scenes at Viable. Can't wait to see what comes next from this incredible product! What a cool way to synthesize data at scale
Pumped for the release of 2.0. If you're a team with a ton of customer data, Viable is essential to get a true understanding of your customer's voice. NPS, product roadmap, customer support - found...
Related Comparisons
Frequently Asked Questions
Which is better, Thunai or Viable?
Based on FactScore™, Thunai leads with a score of 69.9 vs 30.1. Thunai has a higher rating of 5.0★ compared to 5.0★.
What are the pros of Thunai compared to Viable?
Thunai uniquely offers: Meeting productivity, Workflow automation, Smart agents, Customer support automation, Sales automation.
What are the pros of Viable compared to Thunai?
Viable uniquely offers: No unique pros listed.
Is Thunai better rated than Viable?
Thunai is rated 5.0★ from 24 reviews. Viable is rated 5.0★ from 3 reviews.
What is the FactScore™ of Thunai and Viable?
FactScore™ weighs rating and review volume together. Thunai scores 69.9 and Viable scores 30.1.
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