ChatNode

The AI chatbot that gets it right, every time.

★★★★☆ 3.7/5 from 7 reviews

What is ChatNode?

With Chatnode it's simple to build advanced AI chatbots that deeply understand your business, enhancing customer support and acting as AI sales agents. Boost conversions and seamlessly hand off to live agents when needed.

Pros & Cons

Pros

  • Easy setup
  • LLM agnostic
  • User-friendly interface
  • Extensive customization options
  • Free plan
  • Reliable performance

Cons

  • Pricing structure
  • Slow customer support
  • Limited bulk import
  • Polished user interface
  • Trust issues

Tool Details

Categories Customer support tools, AI Chatbots, AI Infrastructure Tools
Website chatnode.ai
Became Popular June 21, 2023
Platforms Web

Recent Reviews (7)

Ł
Łukasz Oct 8, 2024
★★★★★

I've been using Chatnode for the past year, and it has consistently impressed me with its outstanding performance and versatility. Here are a few standout features that make Chatnode a top choice: - Ease of Use: Chatnode has intuitive interface that's incredibly user-friendly. Whether you're a seasoned developer or just getting started, navigating through its features is a breeze. The seamless setup process means you can get up and running without any hassle. - Reliable Performance: Over the last year, Chatnode has proven to be exceptionally reliable. It handles tasks efficiently without frequent downtimes or glitches, ensuring that your projects run smoothly and without interruptions. - Extensive Customization Options: One of the things I love most about Chatnode is the plethora of customization options it offers. Colors, embeds, popups, knowledge base - you name it. - LLM Agnostic: Chatnode’s flexibility in supporting multiple Language Learning Models (LLMs) is amazing. This agnostic approach allows you to choose the best LLM for each task, optimizing performance and results based on the unique requirements of your projects. For small projects or scaling up to enterprise-level operations, Chatnode has the features and reliability to support your success. Highly recommended!

User-friendly interface Easy setup Reliable performance Extensive customization options LLM agnostic
M
Max Oct 9, 2024
★★☆☆☆

I tried it and compared to other chatbots like Chatbase or Newoaks it does not work as good. No Bulk Import of Urls in a List. Pricing is way to high for what it offers. Also I saw they did a Lifetime Deal on Appsumo and also a private one for their Agency Plan. They now just say this was not sustainable and they can not offer what was promised. So be careful to put it into production cause they might just change the Terms and you have invested lots of time to set everything up and then they up charge you. They say it was all talked about with Appsumo but they ignore the Private Desl complete and made a lot of people Angry. If they treat people in the past like this they most likely do it again. Trust is hart to regain. So i suggest to look somewhere else if you want a solution you can build your business upon.

Pricing structure Limited bulk import Trust issues
J
James Oct 10, 2024
★★☆☆☆

The idea of AI chatbots for businesses remains promising. ChatNode's execution leaves much to be desired. Its user interface feels hastily assembled and lacks the polish expected from a premium service. Customer support is another significant letdown. Response times that stretch into days are simply unacceptable for a tool that's meant to streamline business operations. The pricing structure is equally disheartening. ChatNode appears to be charging top dollar for features that are offered by competitors at far more reasonable rates. It gives the impression of a company more focused on maximizing profits than delivering value to its customers. Given these shortcomings I'd be hesitant to recommend ChatNode.

Slow customer support Pricing structure Polished user interface
N
Nick Oct 7, 2024
★★★★★

ChatNode 2.0: A Game-Changer for Small Businesses I missed out on the LTD for ChatNode, so I’ve been using it as a regular customer for a while now, and the launch of ChatNode 2.0 brings some awesome new features and integrations that unlock even more possibilities. For small businesses, the Lite plan is perfect—2 chatbots, plenty of credits, and it’s great for boosting lead generation. The Free plan is still super generous with 1 chatbot and 35 credits, so you can try it out with no risk. Definitely worth exploring and comparing to other chatbots on the market!

Free plan
J
Jorge Oct 3, 2024
★★★★★

I have been using it for quite some time for my company in customer service and I am happy with the service it is offering. It has a lot of potential and I hope that in future updates they will be able to expand its functions. In short, you will get very good results and its interface is simple and easy to use.

User-friendly interface
J
Jaco Oct 9, 2024
★★☆☆☆

It still needs a lot of work, and support is a bit slow. Pricing tier especially is too high looking at what offer, and when looking at competitors who offer a better product for less, such as Chatbase or Cody

Slow customer support Pricing structure
A
Andrew Oct 8, 2024
★★★★★

Works well and easy to setup. I'm just very sad at the new tariffs, which are not affordable for our small charity.

Easy setup Pricing structure

Frequently Asked Questions about ChatNode

When did ChatNode become popular?

ChatNode became popular around June 21, 2023.

What are the main advantages of using ChatNode?

The top advantages of ChatNode include: easy setup, LLM agnostic, user-friendly interface, extensive customization options, free plan.

What are the disadvantages of ChatNode?

Some reported disadvantages of ChatNode include: pricing structure, slow customer support, limited bulk import, polished user interface, trust issues.

What is ChatNode's overall user rating?

ChatNode has an overall rating of 3.7/5 based on 7 user reviews.

What type of tool is ChatNode?

ChatNode belongs to the following categories: Customer support tools, AI Chatbots, AI Infrastructure Tools.

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