Brainfish

The knowledge layer for AI agents

★★★★★ 5.0/5 from 3 reviews

Customer support tools

What is Brainfish?

Brainfish AI is your product’s resident expert. It learns from your product videos, help docs, and real interactions to create full-stack AI agents that answer questions, update knowledge automatically, and deliver product intelligence to customers across every channel. Faster support, smarter docs, happier users - all in minutes.

Pros & Cons

Pros

Ai features
Excellent customer support

Tool Details

Categories	Customer support tools
Website	www.brainfishai.com
Became Popular	May 16, 2023
Platforms	Web
Social	Twitter · LinkedIn

Recent Reviews (3)

David May 17, 2023

★★★★★

Congrats on the launch! Love the branding direction you went with Brainfish, kind of reminds me of Figma. This looks like a supercharged Helpcrunch to me.

Emily Nov 26, 2025

★★★★★

We've tried multiple help documentation generation tools. They all fell down on needing us to be precise in how we described the product (unlike Brainfish being able to infer from the unpolished videos we upload) and not being able to analyse and update the existing database of help docs if functionality or terminology changed (Brainfish provides a review function).

Second only to our own product, I have never become such a die-hard fan of a product as quickly and deeply as I have with Brainfish. Help documentation before Brainfish looked like: hours wasted writing or recording perfectly worded help guides, fear that as soon as we made something it would become outdated anyway and there would be a mountain of rework, delays in pushing new features due to worry of how customers could navigate and learn how to use it.With Brainfish: Easy and fast to create or update help content, confidence our knowledge base can easily keep up with product changes and no delays to new features.Brainfish is a game changer for fast-moving and complex software products. Their support is next level and our whole team (including the devs) are converts! Excellent customer support Ai features

Generic May 16, 2023

★★★★★

As a go-to-market advisor, we know it is critical for founders not to get stuck in their own microcosm of what they think customers want, but to immerse themselves in their customer's world. The magic of Brainfish for us is this content feedback feature - not having to guess what customers and teams want - but getting live insights and easily being able to generate content so rapidly in the way they want to absorb the information. Next level awesome - upvoted!