Zoho

An integrated suite of business apps

★★★★★ 4.6/5 from 23 reviews

What is Zoho?

A unique and powerful software suite to transform the way you work; built by a company that values your privacy.

Pros & Cons

Pros

  • Free tier
  • Reliable email

Cons

  • Clunky interface
  • Occasional bugs
  • Slow support responses

Tool Details

Categories Email clients, Customer support tools, CRM software
Website www.zoho.com
Became Popular August 6, 2014
Platforms Web · iOS · Android
Social

Recent Reviews (13)

A
Ayatullah Oct 29, 2025
★★★★★

Zoho helps us manage team communication, support, and business operations efficiently. Its suite of tools keeps our processes organized, ensuring seamless collaboration across teams and better coordination with event organizers.

K
Kelvin Mar 17, 2025
★★★★★

We used Zoho for our teams emails and email communication, which also allows us to communicate with users for a very low cost.

M
Mayank Mar 22, 2024
★★★★★

Zoho's HR and payroll software streamlines our operations effectively. Its user-friendly interface simplifies tasks like payroll processing and employee management. Customisable features cater to our specific needs, enhancing efficiency. Zoho's reliable support and affordable pricing make it an invaluable asset for our company's HR management.

R
Ryan Jun 13, 2024
★★★★★

My experience with Zoho Books has been generally positive. The program was intuitive and easy to learn, even without extensive accounting training. Automating many routine tasks, such as invoicing and payment tracking, significantly simplified my work. I appreciated the integration with other Zoho products, which allowed for a unified ecosystem for business management The mobile app was very convenient for managing finances on the go, especially during trips. However, there were occasional challenges with setting up specific tax rates and currencies, which required extra effort Overall, Zoho Books helped optimize accounting processes and save time, which is a big plus for small businesses

P
Paul Apr 10, 2023
★★★★☆

I have been using Zoho Cliq and Zoho People for some time now, and I must say that they have been effective tools for managing my team's performance and KRA. With these tools, I am able to set goals and track the progress of my team members, which has helped us to stay on track and achieve our objectives. The performance tracking feature in Zoho People is particularly useful, as it allows me to monitor individual and team performance, and identify areas where improvement is needed. Overall, I would highly recommend Zoho Cliq and Zoho People to other managers and teams looking for an effective performance management and KRA tracking tool. While it may have some limitations in terms of time tracking, it more than makes up for it with its strong features in other areas.

M
Moise Jun 12, 2023
★★★★☆

One of the best simple and affordable crms out there, I've been using it for years and I can say they nailed almost every aspect of a simple and streamlined workflow. Only thing I wish was better was the email integration and tracking which can be confusing and clucky at times.

M
Mateusz Jul 24, 2025
★★★★☆

Zoho offers a solid suite of features for small businesses, but the interface can feel clunky at times. Occasional bugs and slow support responses hold it back from being great

Occasional bugs Clunky interface Slow support responses
M
Maria Jun 13, 2023
★★★★☆

I like how comprehensive Zoho's suite of services are, it may be a bit daunting and overwhelming at first given all the different settings, features and pretty much just everything you can do with it.

R
Robert Nov 4, 2024
★★★★★

One of the best yet affordable CRM software out there! We use Zoho to streamline all our workflows and payroll processing for our employees.

F
Florencia Mar 4, 2024
★★★★☆

I think it's a great tool, very comprehensive, but sometimes it's too slow for my workflow. It feels like I'm connected to the intranet.

B
Brian Apr 4, 2022
★★★★☆

Overall positive evaluation. I'm trying to figure out how to integrate with Quickbooks, and I'm also looking for manufacturing controls.

V
Volkovinskaya Aug 11, 2022
★★★★☆

Cool tool, but to learn how to use it may be a bit overwhelming sometimes. Good customer support though, never failed with getting help

J
Joseph Apr 15, 2025
★★★★☆

Great tool for a small firm that is low on revenue. Does everything you would want in a contact management system.

Frequently Asked Questions about Zoho

When did Zoho become popular?

Zoho became popular around August 6, 2014.

What are the main advantages of using Zoho?

The top advantages of Zoho include: free tier, reliable email.

What are the disadvantages of Zoho?

Some reported disadvantages of Zoho include: clunky interface, occasional bugs, slow support responses.

What is Zoho's overall user rating?

Zoho has an overall rating of 4.6/5 based on 23 user reviews.

Is Zoho available on mobile devices?

Yes, Zoho is available on iOS (App Store) & Android (Google Play).

What type of tool is Zoho?

Zoho belongs to the following categories: Email clients, Customer support tools, CRM software.

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