Closely

Enjoy all-in-one seamless sales automation platform

★★★★★ 4.6/5 from 25 reviews

What is Closely?

Closely is an all-in-one sales engagement platform designed to supercharge your sales strategy via email and LinkedIn. Whether it’s a multichannel campaign or solo outreach, Closely empowers your team to engage prospects easily and effectively.

Pros & Cons

Pros

  • LinkedIn automation
  • LinkedIn outreach
  • User-friendly interface
  • Continuous updates
  • Customer support
  • Lead generation
  • Message templates
  • B2B contact database
  • Affordable pricing
  • Chrome extension
  • Cloud-based
  • Email integration
  • LinkedIn CRM
  • Responsive team
  • Scalable outreach

Cons

  • Missing features
  • Fake reviews
  • Buggy software
  • Inaccurate lead data
  • Customer support
  • Not in chrome app store
  • Tags and hashtags
  • Total leads captured list inaccessible
  • Unfair cancellation policy

Tool Details

Categories Email marketing, Marketing automation platforms, Lead generation software
Website closelyhq.com
Became Popular June 30, 2022
Platforms Web
Social

Recent Reviews (11)

A
Altiam Feb 7, 2023
★★★★★

One of the great LinkedIn automation.

LinkedIn automation
A
Andrew Nov 12, 2025
★★★★★

At the time I purchased it, the base model came packed with so much more that others were charging for.LinkedIn campaignsSmart throttling to warm-up my profile's outreach capacityOutlook email connectivityHubSpot syncingCustom sequences / messaging variablesLive chat supportThe ability to search / filter for ICP contacts in LinkedInThe ability to search my own rapidly growing base of LinkedIn connectionsPerformance reportingThen, when I found how easy it was to use -- combined with results beyond what I'd hoped -- it solidified the decision in my mind. It's a really good, well thought-out, high-value product, for which I think Closely deserves major credit.

Best ROI I've ever seen from a SaaS purchase. At the time I first discovered it, I wanted a platform that would make it easy to connect with my target audience on LinkedIn. Nothing I found anywhere else made the process easier or delivered at a higher success rate. In fact, more than once I've had to pause my campaigns because I was scheduling meetings out 3-4 weeks, with no breaks in between.Early on when I had questions, I was pleasantly surprised how receptive the chat service team was. Nothing felt AI generated. Instead, they asked thoughtful questions about my particular use-case and, as a result, came back with clear, actionable answers. As a SaaS marketer myself, I know that a brand's long-term success is about building earning the trust / love of its users. Closely has done that for me and more. Count me among its biggest fans. Customer support Lead generation LinkedIn automation LinkedIn outreach I would love it if the search function for my existing network was more robust. There have been multiple times in my networking efforts when a connection is looking for help in a particular area. And when I can't remember the name of someone I'd want to refer, it would be nice to have more search options to find them again.
K
Katja Nov 12, 2025
★★★★★

I don't know any alternatives, but with Closely I can have automated message campaigns on LinkedIn with or without having to get their email addresses, that is all I know.

I really love Closely, because I can create campaigns to start connecting with people on LinkedIn and automate a follow-up email campaign without having to do it manually. Closely follows LinkedIn protocol and I have never been banned. Personally I import my leads from Sales Navigator and create the campaign from Closely. It is quick and easy to use, the customer support team is fabulous. I can also validate emails and take my campaign off LinkedIn. The trackers are really useful. You can track how many connections are sent. I would say, though, some features need improvement. Closely is my go-to tool for messaging on LinkedIn. Customer support User-friendly interface Continuous updates Affordable pricing Email integration Responsive team Lead generation Scalable outreach Chrome extension LinkedIn automation LinkedIn outreach The lead data on the campaigns are a little confusing. It would be great, when you click onto the messages from the campaign, that just the messages from this campaign show up. The tags are awesome, but It would be great, if you could select and de-select the tags when searching your network (i.e. Negative leads, that you can put them into a different folder....) Tags and hashtags
N
Nicholas Nov 12, 2025
★★★★☆

Not as complex to use, easier to understand out of the gate. Great beginner tool. Not outrageous in cost.

Love this tool. Great to help with automating outreach and drip campaigns. Helped me grow my network and business page following. Not to mention this can help with the job search and personal networking. Support is extremely responsive, understanding, and willing to help when things go wrong. That is probably one of the best features you can offer, as I would have left had it not been for your great support staff. Customer support User-friendly interface Affordable pricing Email integration Responsive team Lead generation Scalable outreach Chrome extension LinkedIn automation LinkedIn outreach LinkedIn CRM Have never been able to access all my leads that I have captured just the individual lists. Last time I checked the extension was removed from the Google App store. Have had SW issues in the past and the information on leads is missing info or inaccurate. Lots of manual and back and forth effort to bring in the lead data captured into the campaigns. Buggy software Inaccurate lead data Total leads captured list inaccessible Not in chrome app store
S
Shaun Jun 22, 2023
★☆☆☆☆

I really hate to leave negative reviews because I am a small business owner and I love to see other businesses flourish and do well especially with positive reviews. But I have been waiting patiently for Closely to deliver on their promises and I have been ignored, I only get a response once I email them, nothing proactive on their side. I cant create an account and sync my Linkedin account, Isn't that the basic functionality and starting point of the platform? For the developers to not be able to fix this basic issue makes me very disappointed in Closely and weary of the company. I was promised this issue would take 1-2 days to resolve 3-4 days ago and still no feedback unless I write then. Their general response is: I understand your concern, but our team is doing everything possible to resolve it, I keep our conversation open to inform you as soon as it is resolved. They understand my concern that I can't use the product that I paid for, so I must just wait for how many days?

Buggy software Customer support Missing features
Q
Queen Sep 21, 2022
★★☆☆☆

I've used several LinkedIn automation tools, and so far, Closely has been the best tool for my needs. The signup and user interface is quick and easy. I like the warm-up process to help prevent 'LinkedIn jail.' They have a ton of helpful articles on their blog. The price is affordable and packed with features such as their chrome extension to export profiles from Linkedin search. However, Closely is missing some critical features. -I'd like to see a place where users can request product features. -Missing the ability to see the list of leads in your campaign -No option to remove leads from the campaign -What happens if a lead replies in the campaign before the 1st message is sent? -Missing the feature to block or blacklist companies and people from campaigns -No option to view lead profiles that are in the campaign. -No option to withdraw LinkedIn invites after so many days. -The inability to export profiles from Sales Navigator using the Closely Chrome extension. -The leads in Leads Finder are inaccurate and out of date. I'd like to see more accurate data. UPDATE: the longer I use Closely the buggier the product is. Zero technical or support with issues. It was good in the beginning however too many bugs. Also, my messages are being sent after the lead replies.

User-friendly interface Affordable pricing Chrome extension LinkedIn automation Buggy software Missing features Inaccurate lead data
S
Sharmaks Sep 6, 2022
★★★★★

Closely Pros: (1) a cloud based tool that mimics human conversations better than others I tried in the past (2) warms up and then keeps tag and track of the LinkedIn limits of daily outreaches when growing (3) scaling via (autopilot) automation and sequences within the ambit of LinkedIn rules (4) ability to send personalized messages - I kind of combine this with my ai writing tool to get some good results (5) Closely interface isn't complicated - easy and intuitive (6) Closely quietly works away in the background - since its cloud based, not a memory intensive app (7) Looking forward to the continuous roadmap being delivered Closely Cons: (1) Not able to relate to their (optional) scraping tool - it could have been better integrated with the automation side of things - or maybe I am yet to discover some hidden feature as they release another update? (2) Not sure if same client can be managed well between two LindkedIn accounts managed by the team (3) Closely could give a quota system to divide up the limits between multiple campaigns. Without this, we can run only one campaign at a time per LinkedIn account

User-friendly interface Continuous updates Cloud-based LinkedIn automation LinkedIn outreach Missing features
A
Alex May 30, 2024
★★★★★

Closely has transformed my LinkedIn outreach. The user-friendly interface and extensive B2B contact database are fantastic. The message templates and Chrome extension for exporting profiles save me a lot of time. While there's room for improvement, the team is constantly updating the platform and their customer support is excellent. Highly recommend for anyone looking to streamline LinkedIn marketing and sales!

Customer support User-friendly interface Continuous updates Chrome extension Message templates LinkedIn outreach B2B contact database
I
Igor Nov 12, 2025
★★★★★

Way more accessible and easy to use

Closely is a great intuitive product. I really like using it. AND... Most important --> Their support is awesome!!! Most of the time in minutes, friendly and to the point. User-friendly interface Continuous updates Lead generation LinkedIn automation LinkedIn outreach LinkedIn CRM
D
Daniel May 29, 2024
★★★★★

I've been using Closely for over a year and I can't imagine a time without it now. I use it for all my LinkedIn outreach, as it saves so much time daily. I haven't used the email outreach side of the platform as yet, but I plan to soon. The team at Closely is always looking to improve the platform, which you don't always find with some of these SaaS platforms. Can't wait to see what the future holds for Closely.

Continuous updates LinkedIn outreach

Frequently Asked Questions about Closely

When did Closely become popular?

Closely became popular around June 30, 2022.

What are the main advantages of using Closely?

The top advantages of Closely include: LinkedIn automation, LinkedIn outreach, user-friendly interface, continuous updates, customer support.

What are the disadvantages of Closely?

Some reported disadvantages of Closely include: missing features, fake reviews, buggy software, inaccurate lead data, customer support.

What is Closely's overall user rating?

Closely has an overall rating of 4.6/5 based on 25 user reviews.

What type of tool is Closely?

Closely belongs to the following categories: Email marketing, Marketing automation platforms, Lead generation software.

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