Nebula Genomics

The process takes an exceedingly long time and their website does not correctly update on where the sample is in the process. Most of their site hasn't been updated since 2021. 2021 is frequently seen. Half of the tools they provide you once you do get your data do not work. The files you will receive from them are of low quality and not readable by many outside services. I would avoid this company. One important thing to note is that they do not provide any images of the web application they want you to subscribe to. This is because it is not at all the way the public site describes it to you. It's garbage.

The file type you need almost everywhere is the 23andme format. They don't offer it. You'd think there's an easy way to convert the raw data to 23andme, right? That's what I thought before buying. Wrong! Note, that I'm a pretty technical guy, I can code several languages, and I did not manage. The Nebula blog itself has a super outdated "side note" on how to convert their file to 23andme. And it doesn't work. All scripts online are outdated, too. They also don't tell you what version their raw files are in, or give you any other help. The height of frustration? The Nebula blog is littered with articles about services that DON'T SUPPORT THEIR FORMATS. So they make you think there are all of these services you can use, and after you pay them to sequence your DNA you find out that HAHA, you can't. My guess is that it would take them 3-4 developer days, max 1 week to offer their own files in 23andme format. But they won't do it, because they want you to pay their super expensive subscription fee. I thoroughly regret having paid more money for files that I can't use.

The results I got back are not my DNA! I'm female, but got a full y-tree and all the sequencing for a Y chromeasome ( ACTG) plus my propensity to diseases etc do not match my health history or my entire family health history. The company had stopped responding to my emails and is not taking any impressive to resolve this. I'm beyond disappointed.