Aircall
Call center software for customer-centric teams
Frigade
Product growth and onboarding for modern software companies
Updated February 2026
| Aircall | Frigade | |
|---|---|---|
| Rating | 5.0★ | 5.0★ |
| Reviews | 3 | 13 |
| Pros | 0 | 20 |
| FactScore™ | 30.1 | 57.3 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Aircall — Pros
No unique pros listedBoth tools — Pros
—Only in Frigade — Pros
Customizable onboarding Supportive team Easy integration Responsive to feedback Smooth onboarding Fast implementation Guided tours Informative tooltips No extra engineering work React UI components Animation from Reach components Clear documentation Developer-first approach Feature announcements Flexible platform NPS component Personalized onboarding flows Product education Quick setup Targeted audience flowsOnly in Aircall — Cons
—Both tools — Cons
—Only in Frigade — Cons
Account level onboardingDetails
| Aircall | Frigade | |
|---|---|---|
| Categories | Customer support tools, CRM software, Cloud Computing Platforms | Customer support tools, No-code Platforms, AI Chatbots |
| Platforms | Web · iOS · Android | Web |
| Became Popular | March 10, 2014 | October 10, 2023 |
| Website | aircall.io | frigade.com |
Who Should Pick Which?
Choose Aircall if...
- No unique pros listed
Choose Frigade if...
- Customizable onboarding
- Supportive team
- Easy integration
With a FactScore™ of 30.1 vs 57.3, Frigade leads in community reception. Aircall uniquely offers No unique pros listed, while Frigade stands out for Customizable onboarding and Supportive team.
What Users Say
Aircall
Easy imementation, loads of integrations, good calls quality - love this product would deffinetly implement it again if the opportunity arises!
Aircall is the best Business Phone System on the market right now. It’s an absolute game-changer tool for cold calling (and much more), especially when working in a team.
Aircall is the best Business Phone System on the market right now. It’s an absolute game-changer tool for cold calling (and much more), especially when working in a team.
Frigade
We lost countless hours of implementing onboarding and product navigation ourselves. It might be late for us to switch, but for our next projects using Frigade is a no brainer. The only missing pie...
We just started using Frigade and are very happy so far! As a consumer product with a global user base, onboarding is super important to us. Up until now, building new onboarding has been tedious a...
Very useful tool! been using it for a while for our fintech startup. Is there a way to modify the Frigade NPS component to create a CES (customer effort score) survey, reducing the score range to 1...
Related Comparisons
Frequently Asked Questions
Which is better, Aircall or Frigade?
Based on FactScore™, Frigade leads with a score of 57.3 vs 30.1. Frigade has a higher rating of 5.0★ compared to 5.0★.
What are the pros of Aircall compared to Frigade?
Aircall uniquely offers: No unique pros listed.
What are the pros of Frigade compared to Aircall?
Frigade uniquely offers: Customizable onboarding, Supportive team, Easy integration, Responsive to feedback, Smooth onboarding.
Is Aircall better rated than Frigade?
Aircall is rated 5.0★ from 3 reviews. Frigade is rated 5.0★ from 13 reviews.
What is the FactScore™ of Aircall and Frigade?
FactScore™ weighs rating and review volume together. Aircall scores 30.1 and Frigade scores 57.3.
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