Fact Checker AI Humanizer New Community Pricing Tools Directory New

CX Genie

Transform customer support with no-code AI-powered solutions

★★★★★ 4.5/5
FactScore™ 42.9
VS

Frigade

Product growth and onboarding for modern software companies

★★★★★ 5.0/5
FactScore™ 57.3

Updated February 2026

CX Genie Frigade
Rating 4.5★ 5.0★
Reviews 8 13
Pros 5 20
FactScore™ 42.9 57.3

FactScore™ Comparison

FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.

42.9
CX Genie FactScore™
👑
57.3
Frigade FactScore™
★ Frigade wins on FactScore™

Pros & Cons

Only in CX Genie — Pros

AI chatbot builder Custom branding Help desk Live chat Responsive support

Both tools — Pros

—

Only in Frigade — Pros

Customizable onboarding Supportive team Easy integration Responsive to feedback Smooth onboarding Fast implementation Guided tours Informative tooltips No extra engineering work React UI components Animation from Reach components Clear documentation Developer-first approach Feature announcements Flexible platform NPS component Personalized onboarding flows Product education Quick setup Targeted audience flows

Only in CX Genie — Cons

Limited AI knowledge updates No bulk import Predefined questions

Both tools — Cons

—

Only in Frigade — Cons

Account level onboarding

Details

CX Genie Frigade
Categories Customer support tools, Automation tools, AI Chatbots Customer support tools, No-code Platforms, AI Chatbots
Platforms Web · iOS · Android Web
Became Popular September 7, 2024 October 10, 2023
Website www.cxgenie.ai frigade.com

Who Should Pick Which?

Choose CX Genie if...

  • AI chatbot builder
  • Custom branding
  • Help desk

Choose Frigade if...

  • Customizable onboarding
  • Supportive team
  • Easy integration

With a FactScore™ of 42.9 vs 57.3, Frigade leads in community reception. CX Genie uniquely offers AI chatbot builder and Custom branding, while Frigade stands out for Customizable onboarding and Supportive team.

3

What Users Say

CX Genie

No reviews yet

Frigade

M
Mustafa Oct 10, 2023
★★★★★

We lost countless hours of implementing onboarding and product navigation ourselves. It might be late for us to switch, but for our next projects using Frigade is a no brainer. The only missing pie...

P
Pouya Oct 10, 2023
★★★★★

We just started using Frigade and are very happy so far! As a consumer product with a global user base, onboarding is super important to us. Up until now, building new onboarding has been tedious a...

A
Alan Oct 10, 2023
★★★★★

Very useful tool! been using it for a while for our fintech startup. Is there a way to modify the Frigade NPS component to create a CES (customer effort score) survey, reducing the score range to 1...

Frequently Asked Questions

Which is better, CX Genie or Frigade?

Based on FactScore™, Frigade leads with a score of 57.3 vs 42.9. Frigade has a higher rating of 5.0★ compared to 4.5★.

What are the pros of CX Genie compared to Frigade?

CX Genie uniquely offers: AI chatbot builder, Custom branding, Help desk, Live chat, Responsive support.

What are the pros of Frigade compared to CX Genie?

Frigade uniquely offers: Customizable onboarding, Supportive team, Easy integration, Responsive to feedback, Smooth onboarding.

Is CX Genie better rated than Frigade?

CX Genie is rated 4.5★ from 8 reviews. Frigade is rated 5.0★ from 13 reviews.

What is the FactScore™ of CX Genie and Frigade?

FactScore™ weighs rating and review volume together. CX Genie scores 42.9 and Frigade scores 57.3.

Don't Get Fooled by Fake Social Media Videos

The world's first fact checker for social media. Paste any link and get an instant credibility score with sources.

Try FactCheckTool Free