Dovetail
The AI-first customer insights hub
Formbricks
Harvest user-insights, build irresistible experiences
Updated February 2026
| Dovetail | Formbricks | |
|---|---|---|
| Rating | 4.4★ | 5.0★ |
| Reviews | 12 | 23 |
| Pros | 10 | 1 |
| FactScore™ | 49.2 | 69 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Dovetail — Pros
Centralized user insights Accurate transcription Centralized data gathering Searchable repository Accessible customer support Active Slack community Collaborative tagging Taxonomy approach Video conferencing integration Workspace-level tagsBoth tools — Pros
—Only in Formbricks — Pros
Open sourceOnly in Dovetail — Cons
Interface changes Pricing structure changes Workspace deletionBoth tools — Cons
—Only in Formbricks — Cons
—Details
| Dovetail | Formbricks | |
|---|---|---|
| Categories | User research | Survey and form builders, User research |
| Platforms | Web | Web |
| Became Popular | August 29, 2017 | October 31, 2023 |
| Website | dovetail.com | formbricks.com |
Who Should Pick Which?
Choose Dovetail if...
- Centralized user insights
- Accurate transcription
- Centralized data gathering
Choose Formbricks if...
- Open source
With a FactScore™ of 49.2 vs 69, Formbricks leads in community reception. Dovetail uniquely offers Centralized user insights and Accurate transcription, while Formbricks stands out for Open source.
What Users Say
Dovetail
We use Dovetail to centralize all our user insights and streamline our workflows. It has been invaluable in organizing user interviews and insights throughout our product development. We'll also le...
I've used Dovetail in my community building work to gather customer facing data from calls to survey results and create reports for internal stakeholders. It helps to have a central place to gather...
With Dovetail’s smart tagging and insight dashboards, turning raw feedback into a beautifully clear roadmap was effortless.
Formbricks
TypeflowAI is a fork of Formbricks, making AI workflows creation and management a breeze. Essential for our platform! 🛠️
Did we say we like Open Source?
Formbricks is our Product's Survey Tool !! And it's awesome !!!
Related Comparisons
Frequently Asked Questions
Which is better, Dovetail or Formbricks?
Based on FactScore™, Formbricks leads with a score of 69 vs 49.2. Formbricks has a higher rating of 5.0★ compared to 4.4★.
What are the pros of Dovetail compared to Formbricks?
Dovetail uniquely offers: Centralized user insights, Accurate transcription, Centralized data gathering, Searchable repository, Accessible customer support.
What are the pros of Formbricks compared to Dovetail?
Formbricks uniquely offers: Open source.
Is Dovetail better rated than Formbricks?
Dovetail is rated 4.4★ from 12 reviews. Formbricks is rated 5.0★ from 23 reviews.
What is the FactScore™ of Dovetail and Formbricks?
FactScore™ weighs rating and review volume together. Dovetail scores 49.2 and Formbricks scores 69.
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