Frigade
Product growth and onboarding for modern software companies
Customerly
The AI Customer Service Solution You Can Trust
Updated February 2026
| Frigade | Customerly | |
|---|---|---|
| Rating | 5.0★ | 5.0★ |
| Reviews | 13 | 4 |
| Pros | 20 | 0 |
| FactScore™ | 57.3 | 34.9 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Frigade — Pros
Customizable onboarding Supportive team Easy integration Responsive to feedback Smooth onboarding Fast implementation Guided tours Informative tooltips No extra engineering work React UI components Animation from Reach components Clear documentation Developer-first approach Feature announcements Flexible platform NPS component Personalized onboarding flows Product education Quick setup Targeted audience flowsBoth tools — Pros
—Only in Customerly — Pros
No unique pros listedOnly in Frigade — Cons
Account level onboardingBoth tools — Cons
—Only in Customerly — Cons
—Details
| Frigade | Customerly | |
|---|---|---|
| Categories | Customer support tools, No-code Platforms, AI Chatbots | Customer support tools, Automation tools, CRM software, AI Chatbots |
| Platforms | Web | Web |
| Became Popular | October 10, 2023 | December 20, 2016 |
| Website | frigade.com | www.customerly.io |
Who Should Pick Which?
Choose Frigade if...
- Customizable onboarding
- Supportive team
- Easy integration
Choose Customerly if...
- No unique pros listed
With a FactScore™ of 57.3 vs 34.9, Frigade leads in community reception. Frigade uniquely offers Customizable onboarding and Supportive team, while Customerly stands out for No unique pros listed.
What Users Say
Frigade
We lost countless hours of implementing onboarding and product navigation ourselves. It might be late for us to switch, but for our next projects using Frigade is a no brainer. The only missing pie...
We just started using Frigade and are very happy so far! As a consumer product with a global user base, onboarding is super important to us. Up until now, building new onboarding has been tedious a...
Very useful tool! been using it for a while for our fintech startup. Is there a way to modify the Frigade NPS component to create a CES (customer effort score) survey, reducing the score range to 1...
Customerly
Customerly makes customer support and marketing automation a breeze. From live chat to email campaigns, it helps us stay connected with our users in a meaningful way. A must-have for any customer-c...
We have tested this tool and it transfers more complicated topics directly to our team without any problems.
Amazing platform, I use it for all my SaaS products
Related Comparisons
Frequently Asked Questions
Which is better, Frigade or Customerly?
Based on FactScore™, Frigade leads with a score of 57.3 vs 34.9. Frigade has a higher rating of 5.0★ compared to 5.0★.
What are the pros of Frigade compared to Customerly?
Frigade uniquely offers: Customizable onboarding, Supportive team, Easy integration, Responsive to feedback, Smooth onboarding.
What are the pros of Customerly compared to Frigade?
Customerly uniquely offers: No unique pros listed.
Is Frigade better rated than Customerly?
Frigade is rated 5.0★ from 13 reviews. Customerly is rated 5.0★ from 4 reviews.
What is the FactScore™ of Frigade and Customerly?
FactScore™ weighs rating and review volume together. Frigade scores 57.3 and Customerly scores 34.9.
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