Frigade
Product growth and onboarding for modern software companies
Tidio
Tidio- live chat boosted with bots
Updated February 2026
| Frigade | Tidio | |
|---|---|---|
| Rating | 5.0★ | 5.0★ |
| Reviews | 13 | 3 |
| Pros | 20 | 10 |
| FactScore™ | 57.3 | 30.1 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Frigade — Pros
Customizable onboarding Supportive team Easy integration Responsive to feedback Smooth onboarding Fast implementation Guided tours Informative tooltips No extra engineering work React UI components Animation from Reach components Clear documentation Developer-first approach Feature announcements Flexible platform NPS component Personalized onboarding flows Product education Quick setup Targeted audience flowsBoth tools — Pros
—Only in Tidio — Pros
Affordable solution Real-time customer support AI-generated responses Easy to get started Hassle-free installation Interactive interface Price-quality ratio Reliable platform Rich analytics setup Step-by-step guidesOnly in Frigade — Cons
Account level onboardingBoth tools — Cons
—Only in Tidio — Cons
—Details
| Frigade | Tidio | |
|---|---|---|
| Categories | Customer support tools, No-code Platforms, AI Chatbots | Customer support tools, Automation tools, AI Chatbots |
| Platforms | Web | Web |
| Became Popular | October 10, 2023 | June 26, 2019 |
| Website | frigade.com | www.tidio.com |
Who Should Pick Which?
Choose Frigade if...
- Customizable onboarding
- Supportive team
- Easy integration
Choose Tidio if...
- Affordable solution
- Real-time customer support
- AI-generated responses
With a FactScore™ of 57.3 vs 30.1, Frigade leads in community reception. Frigade uniquely offers Customizable onboarding and Supportive team, while Tidio stands out for Affordable solution and Real-time customer support.
What Users Say
Frigade
We lost countless hours of implementing onboarding and product navigation ourselves. It might be late for us to switch, but for our next projects using Frigade is a no brainer. The only missing pie...
We just started using Frigade and are very happy so far! As a consumer product with a global user base, onboarding is super important to us. Up until now, building new onboarding has been tedious a...
Very useful tool! been using it for a while for our fintech startup. Is there a way to modify the Frigade NPS component to create a CES (customer effort score) survey, reducing the score range to 1...
Tidio
Pretty comprehensive set of features - although it's pretty expensive.
Love that they have a free tier for (still small) projects.
I'd recommend this tool to anyone who'd like to boost their customer service without significant technical skills for an affordable price. The interface of the app is interactive and intuitive. The...
Related Comparisons
Frequently Asked Questions
Which is better, Frigade or Tidio?
Based on FactScore™, Frigade leads with a score of 57.3 vs 30.1. Frigade has a higher rating of 5.0★ compared to 5.0★.
What are the pros of Frigade compared to Tidio?
Frigade uniquely offers: Customizable onboarding, Supportive team, Easy integration, Responsive to feedback, Smooth onboarding.
What are the pros of Tidio compared to Frigade?
Tidio uniquely offers: Affordable solution, Real-time customer support, AI-generated responses, Easy to get started, Hassle-free installation.
Is Frigade better rated than Tidio?
Frigade is rated 5.0★ from 13 reviews. Tidio is rated 5.0★ from 3 reviews.
What is the FactScore™ of Frigade and Tidio?
FactScore™ weighs rating and review volume together. Frigade scores 57.3 and Tidio scores 30.1.
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