Help Scout

Manage your customer conversations on one unified platform.

★★★★★ 4.7/5
FactScore™ 28.1
VS

Zerve AI

What if Jupyter + Figma + VSCode had a baby?

★★★★★ 5.0/5
FactScore™ 77.8

Updated February 2026

Help Scout Zerve AI
Rating 4.7★ 5.0★
Reviews 3 35
Pros 0 0
FactScore™ 28.1 77.8

FactScore™ Comparison

FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.

28.1
Help Scout FactScore™
👑
77.8
Zerve AI FactScore™
★ Zerve AI wins on FactScore™

Pros & Cons

Only in Help Scout — Pros

No unique pros listed

Both tools — Pros

Only in Zerve AI — Pros

No unique pros listed

Only in Help Scout — Cons

Both tools — Cons

Only in Zerve AI — Cons

Details

Help Scout Zerve AI
Categories Team collaboration software, Customer support tools, Remote workforce tools Project management software, Team collaboration software, Data analysis tools, Data visualization tools, AI Infrastructure Tools
Platforms Web Web
Became Popular September 24, 2016 January 30, 2024
Website www.helpscout.com zerve.ai

Who Should Pick Which?

Choose Help Scout if...

  • No unique pros listed

Choose Zerve AI if...

  • No unique pros listed

With a FactScore™ of 28.1 vs 77.8, Zerve AI leads in community reception. Help Scout uniquely offers No unique pros listed, while Zerve AI stands out for No unique pros listed.

3

What Users Say

Help Scout

E
Evan Jan 3, 2023
★★★★★

We've used HelpScout for multiple sites since 2018 and love it. It makes it easy to provide support to users and track the most frequent questions and searches in our help docs. But, the Beacon fea...

M
Matt Jan 17, 2023
★★★★★

Help Scout has been a CRM backbone for two consecutive startups I've been involved with. They support their own product maniacally well and iterate constantly on new features. Very happy to keep us...

X
XeSt Nov 3, 2023
★★★★☆

Help Scout was a great tool for our team until we switched to chat support. However, I was disappointed to learn that we lost access to all of our email threads and contacts once our subscription e...

Zerve AI

Y
YC Apr 15, 2024
★★★★★

This is a phenomenon concept! Just curious, how does deployment process work for multiple different languages and coding environments?

P
Preethi Jan 31, 2024
★★★★★

It is the best app to be used across different teams working on same solution. As a quality R&D manager, I feel this helps to develop and validate end to end solutions. Looking forward to utili...

A
Amelia May 12, 2024
★★★★★

With its Figma-like collaboration features and VSCode-esque engineering controls, teams can collaborate safely and efficiently. Plus, the ability to parallelize code blocks eliminates the wait time...

Frequently Asked Questions

Which is better, Help Scout or Zerve AI?

Based on FactScore™, Zerve AI leads with a score of 77.8 vs 28.1. Zerve AI has a higher rating of 5.0★ compared to 4.7★.

What are the pros of Help Scout compared to Zerve AI?

Help Scout uniquely offers: No unique pros listed.

What are the pros of Zerve AI compared to Help Scout?

Zerve AI uniquely offers: No unique pros listed.

Is Help Scout better rated than Zerve AI?

Help Scout is rated 4.7★ from 3 reviews. Zerve AI is rated 5.0★ from 35 reviews.

What is the FactScore™ of Help Scout and Zerve AI?

FactScore™ weighs rating and review volume together. Help Scout scores 28.1 and Zerve AI scores 77.8.

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