Moveo.AI

I've seen Moveo in action and it's leaps and bounds ahead of similar "AI agents." I've used so much AI that all it does is give a tree of options and send you to a live agent. Whereas you guys have figured out a way to truly handle customers with minimal human intervention. It's a very sophisticated approach that can add tons of value to a company. And I really like how you keep learning from the live agents to get better and better. I'd describe Moveo as hiring a junior support person who learns really fast to effectively clone your best agents.

Hey Môceo team, I would like to congradulate you for your product and give you my feedback as a technology enthousiast. Starting with the positives, I like the clean and tight environment of Môveo AI, the chat tab with special cases and I find the 1month trial a very nice gesture from you and enough time for someone to experiment and try it out. Moving on, I also liked the videos explaining every tab, but I found them difficult to follow due to jargon. Also you see them not from the beginning, so in the beginning I feld a bit lost. So a feedback from a non expert is maybe put a video with the sign up and setting up process in the early beginning and also a simple solved example to help non experts to start with. I am sure this would help management and sales to understand better what this tool could do. Also on that thought I believe that the analytics are nice to also be accessed on their own in a phone environment. Again I am saying this having management in mind. Also, I have a question: How (and how fast) is a topic recognized as special case and is redirected to a private chat?

Congrats on the launch!!!!!! It’s impressive to see a platform leveraging generative AI and advanced NLP algorithms to automate a wide range of customer interactions, not just the typical FAQs, but also tasks like scheduling, all while understanding/processing in multiple languages. The seamless integration with various communication channels and the analytics dashboard are neat features that are likely to enrich user experience and (optimally) decision-making. I’m curious, what are the future plans for Moveo.AI in terms of expanding its capabilities and integrations? Ie: What are the biggest hurdles on the roadmap. (If you're strictly focusing on the launch and the legwork that it took to get here, that would be a reasonable answer as well haha)

Hello! You have a great product that you're showing us today. Good luck and congratulations. I have a few notes: 1. Your pricing plan is a bit complex. I don't understand how much I can use and what it's for. There are many options and the flexibility doesn't seem very good for a SaaS. 2. Are you using the ChatGPT + vectorDB approach? 3. What is your main market focus? Is it mostly SaaS, e-commerce, EdTech or others? Thank you!

Super excited to see Môveo launch! 🎉 The approach of leveraging existing logs and combining modern AI techniques with more transparent and editable generated scripts is a good one. LLMs may be eating the world, but there are lots of use cases that are not suitable for fully generated responses, and I expect to see more of the hybrid approach we see here.

Started talking to the Moveo AI team early on and they were great at walking us through all the stages of the process, gave us demos and really took our input and needs into consideration