Survicate

Effortless survey software for customer-centric businesses

★★★★★ 4.6/5 from 9 reviews

Customer support tools Data analysis tools Survey and form builders User research

What is Survicate?

Survicate makes collecting and analyzing customer feedback effortless.

Gather user insights through email, website, in-product, and mobile app surveys, and connect other feedback sources like reviews, support chats, interviews, and more.

All your feedback lands in the Hub, where it gets categorized and analyzed automatically with AI, giving you meaningful, ready-to-use insights without the manual work.

Use the insights to improve your product and give your customers exactly what they want.

Pros & Cons

Pros

User-friendly interface
Excellent customer support
AI survey creation
Easy survey creation
Extensive integrations
Centralized feedback hub
Customizable surveys
Market research capabilities

Cons

Expensive pricing
Not suitable for small businesses
Predatory business practices

Tool Details

Categories	Customer support tools, Data analysis tools, Survey and form builders, User research
Website	survicate.com
Became Popular	June 16, 2015
Platforms	Web
Social	Twitter · Instagram · Facebook · LinkedIn

Recent Reviews (6)

Eugene Feb 29, 2024

★☆☆☆☆

It works, support is great (but most of the time they will try to force you to upgrade your subscription tier) but VERY expensive, and really, how hard it can be to collect text forms from users? I also hate their predatory business practices. The system is designed in a way to squeeze you dry little by little. Super unfriendly for the smaller products or solopreneurs, so if you are one of them - don't waste your time. Perhaps their Enterprise clients are happy though

Excellent customer support Expensive pricing Predatory business practices Not suitable for small businesses

Sergey Jun 18, 2024

★★★★★

Love this product! Survicate simplifies the feedback collection process for my team. Easy-to-navigate intuitive UI, helpful support and a big amount of integrations that make my life easier every day. I can definitely recommend.

User-friendly interface Excellent customer support Extensive integrations

Anna Jun 20, 2024

★★★★★

Love how easy it is to create surveys - whether from scratch or from a template or using AI assist, which is really cool! Plenty of support with setup. Really good customer support.

Excellent customer support AI survey creation Easy survey creation

Karolina Jun 19, 2024

★★★★★

It's a fantastic tool I use for customer feedback and market research. AI assists with creating surveys, allowing me to customize every detail, from question text and design to survey behavior. 🔥 And the insights I gain are invaluable!

AI survey creation Customizable surveys Market research capabilities

Barbara Jun 24, 2024

★★★★★

We're using Survicate at Survicate and we're loving it. Our marketing team gets pricing, website, customer, and positioning insights every day thanks to our tool. I think this is one of the best praises a product can get: when the people behind it use it themselves too.

Andrzej Jun 18, 2024

★★★★★

Survicate is really fluid to use. I had no problems with it for small scale, as well as very large surveys. The reporting is pretty nice, too.

User-friendly interface

Frequently Asked Questions about Survicate

When did Survicate become popular?

Survicate became popular around June 16, 2015.

What are the main advantages of using Survicate?

The top advantages of Survicate include: user-friendly interface, excellent customer support, AI survey creation, easy survey creation, extensive integrations.

What are the disadvantages of Survicate?

Some reported disadvantages of Survicate include: expensive pricing, not suitable for small businesses, predatory business practices.

What is Survicate's overall user rating?

Survicate has an overall rating of 4.6/5 based on 9 user reviews.

What type of tool is Survicate?

Survicate belongs to the following categories: Customer support tools, Data analysis tools, Survey and form builders, User research.