Survicate
Effortless survey software for customer-centric businesses
What is Survicate?
Survicate makes collecting and analyzing customer feedback effortless.
Gather user insights through email, website, in-product, and mobile app surveys, and connect other feedback sources like reviews, support chats, interviews, and more.
All your feedback lands in the Hub, where it gets categorized and analyzed automatically with AI, giving you meaningful, ready-to-use insights without the manual work.
Use the insights to improve your product and give your customers exactly what they want.
Pros & Cons
Pros
- User-friendly interface
- Excellent customer support
- AI survey creation
- Easy survey creation
- Extensive integrations
- Centralized feedback hub
- Customizable surveys
- Market research capabilities
Cons
- Expensive pricing
- Not suitable for small businesses
- Predatory business practices
Tool Details
| Categories | Customer support tools, Data analysis tools, Survey and form builders, User research |
|---|---|
| Website | survicate.com |
| Became Popular | June 16, 2015 |
| Platforms | Web |
| Social | Twitter · Instagram · Facebook · LinkedIn |
Recent Reviews (6)
It works, support is great (but most of the time they will try to force you to upgrade your subscription tier) but VERY expensive, and really, how hard it can be to collect text forms from users? I also hate their predatory business practices. The system is designed in a way to squeeze you dry little by little. Super unfriendly for the smaller products or solopreneurs, so if you are one of them - don't waste your time. Perhaps their Enterprise clients are happy though
Love this product! Survicate simplifies the feedback collection process for my team. Easy-to-navigate intuitive UI, helpful support and a big amount of integrations that make my life easier every day. I can definitely recommend.
Love how easy it is to create surveys - whether from scratch or from a template or using AI assist, which is really cool! Plenty of support with setup. Really good customer support.
It's a fantastic tool I use for customer feedback and market research. AI assists with creating surveys, allowing me to customize every detail, from question text and design to survey behavior. 🔥 And the insights I gain are invaluable!
We're using Survicate at Survicate and we're loving it. Our marketing team gets pricing, website, customer, and positioning insights every day thanks to our tool. I think this is one of the best praises a product can get: when the people behind it use it themselves too.
Survicate is really fluid to use. I had no problems with it for small scale, as well as very large surveys. The reporting is pretty nice, too.
Frequently Asked Questions about Survicate
When did Survicate become popular?
Survicate became popular around June 16, 2015.
What are the main advantages of using Survicate?
The top advantages of Survicate include: user-friendly interface, excellent customer support, AI survey creation, easy survey creation, extensive integrations.
What are the disadvantages of Survicate?
Some reported disadvantages of Survicate include: expensive pricing, not suitable for small businesses, predatory business practices.
What is Survicate's overall user rating?
Survicate has an overall rating of 4.6/5 based on 9 user reviews.
What type of tool is Survicate?
Survicate belongs to the following categories: Customer support tools, Data analysis tools, Survey and form builders, User research.
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