Chatwoot
Delightful customer relationships, at scale
What is Chatwoot?
A simple and elegant live chat software for your business. Built 100% open-source with a lot of love from the community.
Pros & Cons
Pros
- Cost effective
- Contact management
- Docker support
- Email integration
- Intercom alternative
- Mobile app
- Multi-venture management
- Omnichannel support
- Slack integration
- Whitelabel
- Workflow customization
- Zendesk alternative
Cons
- Disconnect issues
- No desktop version
Tool Details
| Categories | Team collaboration software, Customer support tools |
|---|---|
| Website | www.chatwoot.com |
| Became Popular | May 31, 2017 |
| Platforms | Web · iOS · Android |
| Social | Twitter · Instagram · Facebook · GitHub |
Recent Reviews (4)
It would be 5 stars, but we are experiencing issues with it disconnecting, so our agents appear offline. Chatwoot suggested this was a known issue, but for us it is not resolved. After a hard refresh its fine again, for a while. A desktop version would also go a long way to solve this!
Very nice platform which is easy to use. Appreciate also the mobile app.
We keep contact with our customers
We like using Chatwoot, really fair price with good technology. Great Zendesk and Intercom alternative for startups.
Frequently Asked Questions about Chatwoot
When did Chatwoot become popular?
Chatwoot became popular around May 31, 2017.
What are the main advantages of using Chatwoot?
The top advantages of Chatwoot include: cost effective, contact management, docker support, email integration, Intercom alternative.
What are the disadvantages of Chatwoot?
Some reported disadvantages of Chatwoot include: disconnect issues, no desktop version.
What is Chatwoot's overall user rating?
Chatwoot has an overall rating of 4.7/5 based on 6 user reviews.
Is Chatwoot available on mobile devices?
Yes, Chatwoot is available on iOS (App Store) & Android (Google Play).
What type of tool is Chatwoot?
Chatwoot belongs to the following categories: Team collaboration software, Customer support tools.
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