Intryc

⭐️ 5/5 — A Game Changer for CX Training & Quality I’ve had the privilege of trying out Intryc and I’m seriously impressed by what the team has built. It’s rare to find a tool that genuinely adds measurable value from day one — Intryc does just that. What stands out: High accuracy scoring — Intryc’s AI scores support tickets against your SOPs with around 90% precision, giving teams clarity and objective feedback. Product Hunt Realistic simulations — Rather than canned scripts, agents can practice on scenarios derived from actual tickets. This makes training far more relevant and effective. Product Hunt Time saved for coaches and managers — The data shows onboarding and training time can be reduced by up to 50%, with managers reclaiming 12–15 hours per week. Product Hunt Actionable insights & targeted coaching — Instead of generic feedback, Intryc helps identify exactly where each agent needs support, making coaching sessions much more focused. Product Hunt Continuous improvement built in — As processes evolve, Intryc adapts, so both new hires and seasoned agents can stay aligned without constant manual updates. Product Hunt A few suggestions / things I’m excited to see in future updates: It would be amazing if Intryc supports AI-assisted drafting or response polishing during simulations, to mimic real-world workflows even more closely. (The team seems aware and may already be exploring this.) Product Hunt Expanding out-of-the-box integrations (beyond Zendesk, Intercom, etc.) will make the onboarding experience even smoother for teams using niche or custom tools. Product Hunt Bottom line: Intryc isn’t just another CX tool — it’s a foundational upgrade to how support teams learn, evolve, and deliver quality at scale. Whether you run a small startup’s support desk or manage a large CX org, I believe this tool has the potential to transform how you measure, train, and grow your team. Highly recommended.

Just checked out Intryc, and it’s a really impressive launch! The idea of using AI to score tickets against SOPs with around 90% precision is a huge time-saver for support and operations teams. It takes a lot of the guesswork out of quality control and makes process compliance way easier to track. The interface feels intuitive, and the automation behind it seems solid for a brand-new product. Excited to see how it evolves and integrates with more tools over time!

Intryc is a strong option for companies that handle large volumes of customer support tickets and want better visibility & quality control.