Spiral

Spiral is an absolute game-changer! As someone who's constantly juggling customer feedback from multiple platforms, this AI-powered tool feels like having a super-smart assistant that binge-reads all our reviews, support chats, and calls in seconds. I simply ask a question, and it delivers crystal-clear insights—no more guessing what users really want. The proactive alerts have saved us from potential fires by highlighting issues before they escalate, and the root cause analysis by device or plan is eerily accurate. It’s not just data; it’s actionable intelligence that’s already shaping our product roadmap. Highly recommend for teams craving clarity and efficiency! 🚀

This AI Agent is incredibly powerful. It can analyze our customer reviews, support chats, calls, and surveys all in one place. The best part is that it helps identify root causes across versions, devices, and plans. I especially like the proactive alerts feature—it warns us about potential issues before they become costly. A must-have tool for improving customer experience and saving time.