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Assembly

Branded customer portals & AI-powered CRM

★★★★★ 5.0/5
FactScore™ 52.1
VS

Pipedrive

Sales CRM & Pipeline Management Software

★★★★☆ 4.4/5
FactScore™ 51.7

Updated February 2026

Assembly Pipedrive
Rating 5.0★ 4.4★
Reviews 10 14
Pros 20 11
FactScore™ 52.1 51.7

FactScore™ Comparison

FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.

👑
52.1
Assembly FactScore™
★ Assembly wins on FactScore™
51.7
Pipedrive FactScore™

Pros & Cons

Only in Assembly — Pros

AI features All-in-one platform Chat Clean interface Files Team collaboration Workflow automation Workflows Easy integration Tasks Customization options Forms Contracts Free tier Frequent updates Project management Developer experience Excellent customer service Fast performance

Both tools — Pros

Responsive support

Only in Pipedrive — Pros

Sales team usability Lead management Activity-based selling Contact import Custom dashboards Flexible customization Lead generation Pipeline view Visual reporting Zapier integration

Only in Assembly — Cons

Learning curve

Both tools — Cons

—

Only in Pipedrive — Cons

Limited marketing features Complex visibility Customer support Email aliases Slow performance

Details

Assembly Pipedrive
Categories Customer support tools, CRM software, Invoicing tools CRM software, Marketing automation platforms, Lead generation software
Platforms Web Web
Became Popular September 30, 2025 March 25, 2014
Website assembly.com aff.trypipedrive.com

Who Should Pick Which?

Choose Assembly if...

  • AI features
  • All-in-one platform
  • Chat

Choose Pipedrive if...

  • Sales team usability
  • Lead management
  • Activity-based selling

With a FactScore™ of 52.1 vs 51.7, Assembly leads in community reception. Assembly uniquely offers AI features and All-in-one platform, while Pipedrive stands out for Sales team usability and Lead management.

3

What Users Say

Assembly

J
Jen Sep 30, 2025
★★★★★

I spent years looking for a tool that offered a great turn-key client portal experience and I was thrilled when I found co-pilot (now Assembly). It is customizable while also offering pre-made fit ...

F
Finoana Oct 1, 2025
★★★★★

I’ve been using Assembly for a few weeks now, and I’m genuinely impressed. What started as a tool I hesitated to try has become a core part of how our team runs client workflows. From the get-go, t...

J
Jeremiah Oct 1, 2025
★★★★★

Assembly (formerly Copilot) has completely transformed the way we interact with our clients. The branded client portal looks professional right out of the box, making it easy for customers to messa...

Pipedrive

R
Rodrigo Mar 14, 2024
★★★★★

The UX is reasonably easy to understand and they provide a lot of customer support even for trial customers.

E
Emily Feb 21, 2023
★★★★☆

Works well for a team our size. Appreciate the visual reporting for a quick look at performance on the fly.

A
Aadil Dec 7, 2024
★★★★★

Allows you to connect to your Sales CRM system and import contacts

Frequently Asked Questions

Which is better, Assembly or Pipedrive?

Based on FactScore™, Assembly leads with a score of 52.1 vs 51.7. Assembly has a higher rating of 5.0★ compared to 4.4★.

What are the pros of Assembly compared to Pipedrive?

Assembly uniquely offers: AI features, All-in-one platform, Chat, Clean interface, Files.

What are the pros of Pipedrive compared to Assembly?

Pipedrive uniquely offers: Sales team usability, Lead management, Activity-based selling, Contact import, Custom dashboards.

Is Assembly better rated than Pipedrive?

Assembly is rated 5.0★ from 10 reviews. Pipedrive is rated 4.4★ from 14 reviews.

What is the FactScore™ of Assembly and Pipedrive?

FactScore™ weighs rating and review volume together. Assembly scores 52.1 and Pipedrive scores 51.7.

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