Gleap

The best AI-first customer support and feedback platform

★★★★★ 4.9/5
FactScore™ 48.9
VS

Hand Mirror

A one-click camera check, right from the menu bar

★★★★★ 5.0/5
FactScore™ 38.9

Updated February 2026

Gleap Hand Mirror
Rating 4.9★ 5.0★
Reviews 9 5
Pros 15 6
FactScore™ 48.9 38.9

FactScore™ Comparison

FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.

👑
48.9
Gleap FactScore™
★ Gleap wins on FactScore™
38.9
Hand Mirror FactScore™

Pros & Cons

Only in Gleap — Pros

Fast customer support All-in-one solution Bug reporting Customer feedback Affordable pricing AI chat support Flexible use 24/7 customer support Advanced workflows Help center management Integrated surveys Knowledge base feature Multilingual support Roadmap management Screenshot bug reports

Both tools — Pros

Only in Hand Mirror — Pros

Easy to use Reliable Saves time Clean interface Easy setup Frequent updates

Only in Gleap — Cons

Complicated user authentication Security of api-token Support documentation

Both tools — Cons

Only in Hand Mirror — Cons

Details

Gleap Hand Mirror
Categories Screenshots and screen recording apps, Customer support tools Screenshots and screen recording apps, Camera apps
Platforms Web Web · iOS
Became Popular November 17, 2021 March 18, 2020
Website gleap.io handmirror.app

Who Should Pick Which?

Choose Gleap if...

  • Fast customer support
  • All-in-one solution
  • Bug reporting

Choose Hand Mirror if...

  • Easy to use
  • Reliable
  • Saves time

With a FactScore™ of 48.9 vs 38.9, Gleap leads in community reception. Gleap uniquely offers Fast customer support and All-in-one solution, while Hand Mirror stands out for Easy to use and Reliable.

3

What Users Say

Gleap

S
Suganthan Jun 8, 2023
★★★★★

I've switched from Intercom to Gleap and it's been a fantastic experience. The features are top-notch, and the support team is always ready to assist. The co-founder's honesty and openness to feedb...

A
Alex Nov 4, 2025
★★★★★

We’ve tested dozens of support tools, but Gleap is simply on another level — fast, intuitive, and AI-driven from the ground up. It helps our team close the feedback loop with customers in real time...

V
Valdis Nov 15, 2024
★★★★★

Customer service of Gleap is unmatched, responses fast - we use Gleap for our Shopify App (Sensible Forecasting) customer support needs and ask a lot of questions and every single conversation is a...

Hand Mirror

N
Niklas Sep 27, 2023
★★★★★

Super handy app that allows you to quickly check your camera and mic before hopping into a video meeting. A must-have for remote workers! 🙌🏽

O
Oli Jun 9, 2024
★★★★★

This indie app inspired me to pursue my own project, showing how a simple idea can become an essential tool for many.

C
Chris Mar 8, 2023
★★★★★

A delightful, useful app.

Frequently Asked Questions

Which is better, Gleap or Hand Mirror?

Based on FactScore™, Gleap leads with a score of 48.9 vs 38.9. Gleap has a higher rating of 4.9★ compared to 5.0★.

What are the pros of Gleap compared to Hand Mirror?

Gleap uniquely offers: Fast customer support, All-in-one solution, Bug reporting, Customer feedback, Affordable pricing.

What are the pros of Hand Mirror compared to Gleap?

Hand Mirror uniquely offers: Easy to use, Reliable, Saves time, Clean interface, Easy setup.

Is Gleap better rated than Hand Mirror?

Gleap is rated 4.9★ from 9 reviews. Hand Mirror is rated 5.0★ from 5 reviews.

What is the FactScore™ of Gleap and Hand Mirror?

FactScore™ weighs rating and review volume together. Gleap scores 48.9 and Hand Mirror scores 38.9.

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