Gleap
The best AI-first customer support and feedback platform
Layerpath
Create interactive demos in minutes.
Updated February 2026
| Gleap | Layerpath | |
|---|---|---|
| Rating | 4.9★ | 5.0★ |
| Reviews | 9 | 7 |
| Pros | 15 | 8 |
| FactScore™ | 48.9 | 45.2 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Gleap — Pros
Fast customer support All-in-one solution Bug reporting Customer feedback Affordable pricing AI chat support Flexible use 24/7 customer support Advanced workflows Help center management Integrated surveys Knowledge base feature Multilingual support Roadmap management Screenshot bug reportsBoth tools — Pros
—Only in Layerpath — Pros
Interactive demos Chrome plugin Improves collaboration Step-by-step guides Affordable cost Easy-to-use interface Improves efficiency Improves productivityOnly in Gleap — Cons
Complicated user authentication Security of api-token Support documentationBoth tools — Cons
—Only in Layerpath — Cons
—Details
| Gleap | Layerpath | |
|---|---|---|
| Categories | Screenshots and screen recording apps, Customer support tools | Screenshots and screen recording apps, Automation tools, Product demo |
| Platforms | Web | Web |
| Became Popular | November 17, 2021 | January 29, 2024 |
| Website | gleap.io | layerpath.com |
Who Should Pick Which?
Choose Gleap if...
- Fast customer support
- All-in-one solution
- Bug reporting
Choose Layerpath if...
- Interactive demos
- Chrome plugin
- Improves collaboration
With a FactScore™ of 48.9 vs 45.2, Gleap leads in community reception. Gleap uniquely offers Fast customer support and All-in-one solution, while Layerpath stands out for Interactive demos and Chrome plugin.
What Users Say
Gleap
I've switched from Intercom to Gleap and it's been a fantastic experience. The features are top-notch, and the support team is always ready to assist. The co-founder's honesty and openness to feedb...
We’ve tested dozens of support tools, but Gleap is simply on another level — fast, intuitive, and AI-driven from the ground up. It helps our team close the feedback loop with customers in real time...
Customer service of Gleap is unmatched, responses fast - we use Gleap for our Shopify App (Sensible Forecasting) customer support needs and ask a lot of questions and every single conversation is a...
Layerpath
Layerpath is a straightforward Chrome plugin that does exactly what it says. Great to create demos, walkthroughs and materials about a product in minutes. Definitely recommend giving it a try!
Amazing product , it improves efficiency, collaboration and productivity . A must try at affordable cost and greater ROI and the product is so intuitive .
The most intuitive and interactive demo-making tool I have used.
Related Comparisons
Frequently Asked Questions
Which is better, Gleap or Layerpath?
Based on FactScore™, Gleap leads with a score of 48.9 vs 45.2. Gleap has a higher rating of 4.9★ compared to 5.0★.
What are the pros of Gleap compared to Layerpath?
Gleap uniquely offers: Fast customer support, All-in-one solution, Bug reporting, Customer feedback, Affordable pricing.
What are the pros of Layerpath compared to Gleap?
Layerpath uniquely offers: Interactive demos, Chrome plugin, Improves collaboration, Step-by-step guides, Affordable cost.
Is Gleap better rated than Layerpath?
Gleap is rated 4.9★ from 9 reviews. Layerpath is rated 5.0★ from 7 reviews.
What is the FactScore™ of Gleap and Layerpath?
FactScore™ weighs rating and review volume together. Gleap scores 48.9 and Layerpath scores 45.2.
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