Gleap
The best AI-first customer support and feedback platform
Picasso
Professional App Store screenshots in minutes, not hours
Updated February 2026
| Gleap | Picasso | |
|---|---|---|
| Rating | 4.9★ | 5.0★ |
| Reviews | 9 | 9 |
| Pros | 15 | 0 |
| FactScore™ | 48.9 | 50 |
FactScore™ Comparison
FactScore™ weighs both quality (rating) and popularity (reviews) for a fairer ranking than stars alone.
Pros & Cons
Only in Gleap — Pros
Fast customer support All-in-one solution Bug reporting Customer feedback Affordable pricing AI chat support Flexible use 24/7 customer support Advanced workflows Help center management Integrated surveys Knowledge base feature Multilingual support Roadmap management Screenshot bug reportsBoth tools — Pros
—Only in Picasso — Pros
No unique pros listedOnly in Gleap — Cons
Complicated user authentication Security of api-token Support documentationBoth tools — Cons
—Only in Picasso — Cons
—Details
| Gleap | Picasso | |
|---|---|---|
| Categories | Screenshots and screen recording apps, Customer support tools | Screenshots and screen recording apps |
| Platforms | Web | Web · iOS |
| Became Popular | November 17, 2021 | April 10, 2024 |
| Website | gleap.io | apps.apple.com |
Who Should Pick Which?
Choose Gleap if...
- Fast customer support
- All-in-one solution
- Bug reporting
Choose Picasso if...
- No unique pros listed
With a FactScore™ of 48.9 vs 50, Picasso leads in community reception. Gleap uniquely offers Fast customer support and All-in-one solution, while Picasso stands out for No unique pros listed.
What Users Say
Gleap
I've switched from Intercom to Gleap and it's been a fantastic experience. The features are top-notch, and the support team is always ready to assist. The co-founder's honesty and openness to feedb...
We’ve tested dozens of support tools, but Gleap is simply on another level — fast, intuitive, and AI-driven from the ground up. It helps our team close the feedback loop with customers in real time...
Customer service of Gleap is unmatched, responses fast - we use Gleap for our Shopify App (Sensible Forecasting) customer support needs and ask a lot of questions and every single conversation is a...
Picasso
Picasso makes it super easy to create and localize professional-looking screenshots for your apps. I've used Picasso for my App Store listing, and for the hero images in my Press Kit. I own Screens...
Huge thanks to Marco, who developed this amazing tool. We were able to create amazing screenshots within minutes & uploaded them directly to AppStore Connect.
Picasso made making screenshots for the app store easy and fun.
Related Comparisons
Frequently Asked Questions
Which is better, Gleap or Picasso?
Based on FactScore™, Picasso leads with a score of 50 vs 48.9. Picasso has a higher rating of 5.0★ compared to 4.9★.
What are the pros of Gleap compared to Picasso?
Gleap uniquely offers: Fast customer support, All-in-one solution, Bug reporting, Customer feedback, Affordable pricing.
What are the pros of Picasso compared to Gleap?
Picasso uniquely offers: No unique pros listed.
Is Gleap better rated than Picasso?
Gleap is rated 4.9★ from 9 reviews. Picasso is rated 5.0★ from 9 reviews.
What is the FactScore™ of Gleap and Picasso?
FactScore™ weighs rating and review volume together. Gleap scores 48.9 and Picasso scores 50.
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