Jimo

Onboard users smarter, Scale faster.

★★★★★ 4.7/5 from 12 reviews

What is Jimo?

Jimo is the only digital adoption platform offering personalized user onboarding and assistance to boost conversion, increase retention, and reduce support tickets.

Pros & Cons

Pros

  • Easy to use
  • Feedback collection
  • Non-technical team friendly
  • Customer support
  • Content customization
  • In-app feature tours
  • No-code platform
  • A/B testing
  • Release announcements

Cons

  • Analytics
  • Data integration

Tool Details

Categories Customer support tools, No-code Platforms, Survey and form builders
Website jimo.ai
Became Popular September 28, 2022
Platforms Web
Social

Recent Reviews (12)

S
Sheldon_alternative Oct 11, 2023
★★★★☆

Looks super nice, would be great if you have data integration with segment & amplitude/mixpanel, so data analytics can all be in one place.

Data integration
S
Shai Sep 20, 2023
★★★★★

I've been using Jimo since its early beta stage, and the product's evolution has been truly impressive. I'm looking forward to this new phase and the ones after that. This product really is fantastic.

E
Edouard Sep 20, 2023
★★★★★

I discovered Jimo a few months ago; this new version is impressive. It is a new way to ask your users what they need and want. Congratulations @tmoussafer and the Jimo team for this launch.

E
Eirik Sep 18, 2023
★★★★★

We were using Appcues, but wanted a product that was more release/changelog and feedback oriented. We have looked at many different of options, all from UseItFul, Canny to Beamer/GetBeamer/Changelog.io with more. The overal usability and flexibility to create great looking and easy to use flows are at a higher level at Jimo. Removing assistance from devs, and from Jimo, enabling us to work upspeed and effecient. We are all really looking forward to using the product even more. It do seem to be a perfect fit with our highly successful and quite mature B2B-solution.

Easy to use Non-technical team friendly
V
Valentin Sep 20, 2023
★★★★★

At Lettria, we recently started using Jimo and are publishing our first feature tours and feedback widgets, and are very satisfied with how to set them up compared with tools we tried previously. We look forward to very soon be using Jimo for all in-app changelogs and release announcements, since we notice some of our regular users don't necessarily read our email newsletter.

Easy to use Feedback collection In-app feature tours Release announcements
V
Victor Sep 28, 2023
★★★★★

Very intuitive product. Efficient admin with a good level of customization and setting. Creating content modules is easy and you can target specific audiences with segments and rules. Once created, a Jimo "poke" can be previewed in seconds on your target URL. It just works! Bravo Thomas, Andy and the team

Easy to use Content customization
M
Marion Sep 20, 2023
★★★★★

Congrats to the team for you launch! I really like how easy it is to test the product. The learning curve is great and the team very reactive and open to feedbacks. It gives the possibility for product teams to implement guidance, test things and look for feedbacks without asking things from devs. Thanks for your work and keep going!

Easy to use Feedback collection Non-technical team friendly
C
Claire Sep 20, 2023
★★★★★

We have been using JIMO for 6 months now. We use it to onboard our Users, to showcase them new features and to collect insights. Jimo is both very powerfull and very easy to manage for non-tech team. I can't imagine stopping using JIMO !!

Easy to use Feedback collection Non-technical team friendly
W
William Sep 20, 2023
★★★★★

As an early-stage startup, time is precious and iteration is key. Jimo helped us to create onboarding flow seemlessly and it was easy for my non-technical teammates to help me in the process.

Easy to use Non-technical team friendly
M
Miya Oct 8, 2025
★★★★☆

Easy to use, it helps teams improve user onboarding, but it has few features for mobile apps and advanced analytics.

Easy to use Analytics
R
Rohan Oct 9, 2025
★★★★☆

Jimo makes user engagement easy with no-code tools, but mobile support and advanced features are limited.

Easy to use No-code platform
A
Aiden Oct 8, 2025
★★★★☆

Jimo is great for guiding users and running surveys without coding, though it lacks some mobile and advanced features and they should be introduced.

Frequently Asked Questions about Jimo

When did Jimo become popular?

Jimo became popular around September 28, 2022.

What are the main advantages of using Jimo?

The top advantages of Jimo include: easy to use, feedback collection, non-technical team friendly, customer support, content customization.

What are the disadvantages of Jimo?

Some reported disadvantages of Jimo include: analytics, data integration.

What is Jimo's overall user rating?

Jimo has an overall rating of 4.7/5 based on 12 user reviews.

What type of tool is Jimo?

Jimo belongs to the following categories: Customer support tools, No-code Platforms, Survey and form builders.

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