Jimo
Onboard users smarter, Scale faster.
What is Jimo?
Jimo is the only digital adoption platform offering personalized user onboarding and assistance to boost conversion, increase retention, and reduce support tickets.
Pros & Cons
Pros
- Easy to use
- Feedback collection
- Non-technical team friendly
- Customer support
- Content customization
- In-app feature tours
- No-code platform
- A/B testing
- Release announcements
Cons
- Analytics
- Data integration
Tool Details
| Categories | Customer support tools, No-code Platforms, Survey and form builders |
|---|---|
| Website | jimo.ai |
| Became Popular | September 28, 2022 |
| Platforms | Web |
| Social | Twitter · LinkedIn |
Recent Reviews (12)
Looks super nice, would be great if you have data integration with segment & amplitude/mixpanel, so data analytics can all be in one place.
I've been using Jimo since its early beta stage, and the product's evolution has been truly impressive. I'm looking forward to this new phase and the ones after that. This product really is fantastic.
I discovered Jimo a few months ago; this new version is impressive. It is a new way to ask your users what they need and want. Congratulations @tmoussafer and the Jimo team for this launch.
We were using Appcues, but wanted a product that was more release/changelog and feedback oriented. We have looked at many different of options, all from UseItFul, Canny to Beamer/GetBeamer/Changelog.io with more. The overal usability and flexibility to create great looking and easy to use flows are at a higher level at Jimo. Removing assistance from devs, and from Jimo, enabling us to work upspeed and effecient. We are all really looking forward to using the product even more. It do seem to be a perfect fit with our highly successful and quite mature B2B-solution.
At Lettria, we recently started using Jimo and are publishing our first feature tours and feedback widgets, and are very satisfied with how to set them up compared with tools we tried previously. We look forward to very soon be using Jimo for all in-app changelogs and release announcements, since we notice some of our regular users don't necessarily read our email newsletter.
Very intuitive product. Efficient admin with a good level of customization and setting. Creating content modules is easy and you can target specific audiences with segments and rules. Once created, a Jimo "poke" can be previewed in seconds on your target URL. It just works! Bravo Thomas, Andy and the team
Congrats to the team for you launch! I really like how easy it is to test the product. The learning curve is great and the team very reactive and open to feedbacks. It gives the possibility for product teams to implement guidance, test things and look for feedbacks without asking things from devs. Thanks for your work and keep going!
We have been using JIMO for 6 months now. We use it to onboard our Users, to showcase them new features and to collect insights. Jimo is both very powerfull and very easy to manage for non-tech team. I can't imagine stopping using JIMO !!
As an early-stage startup, time is precious and iteration is key. Jimo helped us to create onboarding flow seemlessly and it was easy for my non-technical teammates to help me in the process.
Easy to use, it helps teams improve user onboarding, but it has few features for mobile apps and advanced analytics.
Jimo makes user engagement easy with no-code tools, but mobile support and advanced features are limited.
Jimo is great for guiding users and running surveys without coding, though it lacks some mobile and advanced features and they should be introduced.
Frequently Asked Questions about Jimo
When did Jimo become popular?
Jimo became popular around September 28, 2022.
What are the main advantages of using Jimo?
The top advantages of Jimo include: easy to use, feedback collection, non-technical team friendly, customer support, content customization.
What are the disadvantages of Jimo?
Some reported disadvantages of Jimo include: analytics, data integration.
What is Jimo's overall user rating?
Jimo has an overall rating of 4.7/5 based on 12 user reviews.
What type of tool is Jimo?
Jimo belongs to the following categories: Customer support tools, No-code Platforms, Survey and form builders.
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