Circle

The all-in-one community platform for creators and brands

★★★★☆ 4.2/5 from 15 reviews

Email marketing CRM software Community management

What is Circle?

Circle is the world’s leading all-in-one platform for online communities. We make it possible for creators, coaches, educators, and businesses to bring together their audience with engaging discussions, live streams, events, chat, courses, and payments — all in one place, all under their own brand.

Pros & Cons

Pros

Community building
Easy setup
All-in-one platform
Engagement features
Familiar social feed
No ads
Privacy protection
Stripe
User-friendly interface

Cons

Awkward user experience
Expensive pricing
Slow customer support
Limited chat feature
No Android app

Tool Details

Categories	Email marketing, CRM software, Community management
Website	circle.so
Became Popular	August 10, 2020
Platforms	Web
Social	Twitter · Instagram · Facebook · LinkedIn

Recent Reviews (7)

Alexander Jul 10, 2024

★★★★☆

We switched our small community for watch collectors from Slack to Circle in March this year. The all-in-one package is definitely convincing. I haven't been as impressed with a tool as I am with Circle for a long time. Unfortunately, there is one major point of criticism for me and my community: the chat feature is simply not at the same level as the rest. In contrast to modern messengers, Circle is unfortunately still lagging far behind. I hope they will improve this feature asap.

All-in-one platform Limited chat feature

Justin Oct 7, 2025

★★★★★

I choose Circle because they always integrate the latest technologies. I love that we can white label our community and connect it to a domain of our choosing.

Circle is always adding the latest technologies like AI to their platformBest community tool out there. All-in-one.Love to stream live, host events, and communicate with my members using Circle! All-in-one platform Community building Stripe Pricing plans could be more friendly towards consumers vs enterprise / larger creators Expensive pricing

Shuzhi Aug 7, 2025

★★★☆☆

I tried it, easy to start, especially for individuals, unlike other platforms that are more tailored to businesses, but feels very limited as you grow.

Easy setup Awkward user experience

Jim Feb 8, 2025

★★★★★

We just completed migration of our popular discussion forum community engagement platform to Circle. The only regret is not doing it sooner! Our primary goals are to make the user experience easier and more engaging, while simplifying administration. In less than a week more than 100 new members have joined us, and many have provided extremely positive feedback. Circle made setting up our new community platform quick and easy. And it provides our users a familiar social feed with simple ways to connect and engage with others, without any of the ads, distractions, or privacy intrusion found on social media.

Easy setup Privacy protection No ads Engagement features Community building Familiar social feed

Jun Sep 25, 2023

★★★★☆

I like the platform itself so far, but I really need to complain about the tech support. - They are the slowest among any tech services that I have seen. I really I'm not used to their speed of replying to your emails and solving problems. I needed to have a test community deleted in order to set up my new one. It's sort of an urgent matter, and it took them more than 72 hours to complete...

Slow customer support

Anon Nov 15, 2022

★★☆☆☆

Circle is clunky and awful for members to use. It only has an app for Apple, not Android - they keep saying the Android app is coming. Even Apple users found it awkward. My 400+ member community declined because of the challenges with using the program. Avoid. If you have any problems, customer service help just ignore you. You'll need to email them around 6 times to get any response

Slow customer support No Android app Awkward user experience

Chloe Jun 13, 2024

★★★★☆

Easy to use and create a community. Not as popular as social media platforms so requires a bit more effort to maintain community.

Easy setup Community building

Frequently Asked Questions about Circle

When did Circle become popular?

Circle became popular around August 10, 2020.

What are the main advantages of using Circle?

The top advantages of Circle include: community building, easy setup, all-in-one platform, engagement features, familiar social feed.

What are the disadvantages of Circle?

Some reported disadvantages of Circle include: awkward user experience, expensive pricing, slow customer support, limited chat feature, no Android app.

What is Circle's overall user rating?

Circle has an overall rating of 4.2/5 based on 15 user reviews.

What type of tool is Circle?

Circle belongs to the following categories: Email marketing, CRM software, Community management.