Pepper Cloud CRM

Best AI-powered Sales CRM Tool Built for Small Businesses

★★★★★ 4.8/5 from 13 reviews

What is Pepper Cloud CRM?

Pepper Cloud CRM is the #1 AI-powered sales CRM software for small businesses. Perfect sales and marketing automation tool that comes with various essential features and integrations like WhatsApp integration, AI-driven features, omnichannel support, email marketing, voice and video calling, workflow automation, webform and more.

Pros & Cons

Pros

  • Affordable
  • AI-driven features
  • Sales pipeline management
  • WhatsApp integration
  • Centralized platform
  • Workflow automation
  • Customizable
  • Guided tours and training tools
  • Seamless integration
  • Shopify integration
  • Social media integration

Cons

  • Limited scalability

Tool Details

Categories CRM software, Lead generation software, SEO tools
Website peppercloud.com
Became Popular June 28, 2024
Platforms Web · iOS · Android
Social

Recent Reviews (12)

S
Sushma Jan 28, 2025
★★★★★

As a startup, we needed a tool that could comprehensively manage our business needs, such as sales pipeline management, lead tracking, and conversation monitoring. Pepper Cloud CRM turned out to be the perfect fit. It provided all the essential features and more, giving us a top-tier tool at a fraction of the cost.

Affordable Sales pipeline management
K
Kevin Jan 28, 2025
★★★★★

What I love most about Pepper Cloud CRM system is how easily it connects with the tools we already use. From our accounting software to customer support systems, everything works together seamlessly now. My team doesn't have to switch apps and can access all the required data from a centralised platform.

Seamless integration Centralized platform
G
Gabino Jan 9, 2026
★★★★☆

The cost-benefit ratio is far superior in Pepper Cloud to that of Adereso. Pepper Cloud has all the features and outperforms in modules like leads and workflows, which are also very easy to use for non-technical users.

In my organization (financial sector), we've been using Pepper Cloud for about a year, and I'm amazed by the number of features it offers. We originally chose it for its WhatsApp integrations; it was the only provider that allowed us to integrate WA Groups into this channel. But then we started exploring the Leads and Workflows modules, and it has greatly helped us improve conversion processes and generate reliable data for reporting to management. The support we've received has been both friendly and professional. Workflow automation Affordable WhatsApp integration Some minor improvements in the tables fields, form example in the character limits of texts and adding internal IDs to enable duplicated emails in the registers. Also I would love it if they made the entire interface available in Spanish!
N
Neelchandra Jan 28, 2025
★★★★★

Syncing our Shopify store with Pepper Cloud has been a game-changer. It tracks customer purchases, reminds us about abandoned carts, and even sends out personalized follow-ups automatically. Our repeat customers have grown so much because of this.

Workflow automation Shopify integration AI-driven features
C
Chloe Jan 30, 2025
★★★★★

Pepper Cloud CRM is a user-friendly and affordable solution for SMBs, offering seamless WhatsApp integration and efficient sales pipeline management. It’s ideal for businesses that prioritize customer engagement via WhatsApp, though it may have limited scalability for large enterprises. A great choice for those seeking a cost-effective, easy-to-use CRM to streamline sales and customer relationships.

Affordable WhatsApp integration Sales pipeline management Limited scalability
D
Dipin Jan 28, 2025
★★★★☆

WhatsApp is a big part of how we communicate, and Pepper Cloud WhatsApp CRM integration has been a lifesaver. We can send message templates with media files & inteactive buttons, track conversations easily, and use AI capabilities to respond to queries round the clock. This CRM solution has helped us greatly in personalising the conversations and closing deals efficiently.

AI-driven features WhatsApp integration
G
GANESH Jan 30, 2025
★★★★☆

Managing social media leads used to be all over the place, but now Pepper Cloud brings everything from Facebook, Instagram, and LinkedIn into one CRM. It’s so much easier to keep track of conversations and assign leads without losing context.

Social media integration
S
Sharon Jan 30, 2025
★★★★★

Running multiple locations was such a hassle before Pepper Cloud. Now, we have one centralized system, and our location managers can still access their own data and reports. It’s made managing everything so much smoother.

Centralized platform
J
Jack Jan 30, 2025
★★★★★

Getting new employees up to speed used to take forever, but not anymore. Pepper Cloud’s guided tours and training tools are super intuitive, so new hires can start contributing in just a few days.

Guided tours and training tools
W
Wan Feb 3, 2025
★★★★★

We’ve been able to customize Pepper Cloud to fit our business exactly the way we need it. From creating custom fields to automating workflows, everything feels tailor-made for how we work.

Workflow automation Customizable

Frequently Asked Questions about Pepper Cloud CRM

When did Pepper Cloud CRM become popular?

Pepper Cloud CRM became popular around June 28, 2024.

What are the main advantages of using Pepper Cloud CRM?

The top advantages of Pepper Cloud CRM include: affordable, AI-driven features, sales pipeline management, WhatsApp integration, centralized platform.

What are the disadvantages of Pepper Cloud CRM?

Some reported disadvantages of Pepper Cloud CRM include: limited scalability.

What is Pepper Cloud CRM's overall user rating?

Pepper Cloud CRM has an overall rating of 4.8/5 based on 13 user reviews.

Is Pepper Cloud CRM available on mobile devices?

Yes, Pepper Cloud CRM is available on iOS (App Store) & Android (Google Play).

What type of tool is Pepper Cloud CRM?

Pepper Cloud CRM belongs to the following categories: CRM software, Lead generation software, SEO tools.

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