Preply

I've been learning Spanish for work for about 6 months now, and I've already seen huge improvements! My tutor is really flexible with scheduling and constantly adapts to my needs. I was a bit hesitant to sign up for yet another subscription platform, but their plans are actually very flexible. I also love the fact that I can add extra one-off lessons when I need them. I hope they add more learning resources or gamified features in the future so I can keep learning even when I don't have a lesson scheduled.

I started learning German on Preply about six months ago, and it’s been a great experience! The best part was finding my tutor, Anne—she’s been amazing and has really helped me improve. I feel like I’ve made a lot of progress thanks to her lessons. What I like most about Preply is how easy it is to find the right tutor. There are so many options, and I could filter by what I needed and choose a plan that worked for me. The platform is really flexible, which makes it easy to fit lessons into my schedule. The only downside is the vocabulary tool—I tried using it, but it didn’t work as well as I hoped, especially for German. It seems better for learning English. But overall, Preply has been a great way to learn, and I’d definitely recommend it! 🚀

I've just moved to Japan and I want to thank Preply team and my great tutor for all the amazing work that they are doing. I've been taking Japanese classes for 2 years, and it was so difficult to learn this language. I was convinced that once I move here, I will not understand a single word. But no! It works, I really can speak. I've ordered in the restaurant and I can even communicate with my landlord. I am so happy that I dedicated these two years to learning Japanese, and my tutor is amazing. She really knows how to teach from zero. I will continue working with her till the moment I am completely fluent.

I really wanted this to work out, but I cannot in good conscious recommend Preply. There have been several difficulties encountered. First, they often charge you two times (I am under the impression they are banking on the fact that they rely on you to not notice). When you ask, they take forever to finally reply and seem to always change service reps after every twenty minutes. This is absurd. But I guess that's just how they do business. Also, they clearly do not vet their tutors. It took me a while to finally find one I liked (which was in and of itself a waste of time), but also after that, they would constantly send me emails asking me if I wanted to switch tutors. I told my tutor about this, and they did not know this, apparently they do this with the hopes of people constantly switching tutors so they can make more money. I found this to be very unsavory. I believe I will no longer be using them. I found a tutor and asked them if we could continue, but without them and I think this is what we will be doing.

Opiniones de Trustpilot ¡Gracias! Tu opinión es importante. Preply Añadir foto Tu opinión está siendo procesada.Leer más Eleonora 2 opiniones IT Valorada con 1 estrellas sobre 5 Preply completely failed to protect me… Preply completely failed to protect me from harassment I experienced. After a brief, platform-caused delay of just one minute, a fake ill-intentioned student immediately insulted me, refused any clarification, and left a blatantly false negative review. When I contacted Preply’s support, expecting some protection or action against this horrible behavior, they did absolutely nothing, making up excuses that it's "against their policy" to remove an unjust review in such a clear situation. Two of their customer specialists (Ezz and MaryJane) refused to let me explain the situation or to talk to a manager, responding with automated messages. It's outrageous that Preply lets tutors face insults, harassment, and unfair reviews without any support or recourse. Preply’s indifference to the well-being and reputation of its tutors is unacceptable for a platform that claims to value quality and professionalism. I will report Preply's customer service and take my students to another platform that take these dangerous situations seriously.

Terrible customer service. After requesting a refund for my unused hours, one customer service agent (her name is Lara) offered to give me a refund -- but said to write back to her later in the week as they were having "technical difficulties" with their refund system. After writing back, another customer service agent said they couldn't give the refund and apologized for the "misinformation." It's not that I have an issue with their refund policy, it's the fact that they promised a refund, gave me the runaround, and they went back on their word.

DO NOT use Preply - DO NOT support modern slavery 1) Teacher don’t get pay. They keep a 100% commission (yes 100% !) of the first lesson. 33% for the nexts. Here is the problem : they allow many customers to book a first lesson for a one time job (a one time traduction, one time prononciation explanatory, one time lesson). The student of course don’t know that you are not pay and they weren’t planning to get more than 1 hour. Then, you work for free. Preply are aware of this situation but… they encourage it. Why not ? They keep 100% all the time. 2) Teacher can’t choose their students. Once your calendar is visible, any people can book it directly. You don’t have any saying. A student who wants only 1 hour lesson ? No choice, you have to accept it. You don’t teach for children but a child book ? No choice. 3) Teacher can’t cancel a lesson without being penalized. There is only a limited number of times where you can cancel a lesson. After that, your profil will be penalized. Preply push you took make money « don’t cancel a lesson, move it! » Not simple as that. Many students ask me « I am not free for my next lesson, can you cancel it ? Hm… I can’t cancel, neither move it - because the student got recurrent lessons for exemple and they already have lessons planned in the futur. You can’t be late, you can’t cancel. Wifi problem ? Personal problem ? You have to teach. 4) Preply can block your regular students without any reason. Once you have made the effort to work for free to get some regular students and to keep a small amount of your effort… this isn’t the end. Preply can ban your students without any reason. It did happen to me. 2 of my regular students where having lessons from the same campus. Preply thought a student made a double account and banned both accounts. I made a complain and Preply lied to me. « we give the chance to the student to explain himself ». By chance the student gave me a copy of Preply’s email and here is the way Preply communicate : « We want to notify that your profile is permanently blocked from the platform for violation of our referral policy of the terms. The decision is final and can’t be disputed. We reserve the right to discontinue the communication as well ». Wow ! 5) Preply support is part of the joke 100% chat and they change every time the person you are speaking to. Here is they favorite line « we understand your frustration but you know our rules ». Teacher must work as Preply want without any saying and any pay. I contacted them a lot about it and they kept saying « this isn’t disguised employee ». Hey ! Of course not ! They don’t even pay the teacher. This is just some modern slavery ! I realized that many tutors are from poor countries. Preply use them. I have the chance to not depend of this platform to live. Some don’t have this chance and have to accept all their demands. Why ? Because YOU students are using this platform, so the tutors don’t have the choice but to use it. Are you a language lover ? Choose a platform that RESPECT the teachers. And for any reason support modern slavery. Learning and teaching should be fun and not such a restraint !

Before pandemic I didn't have a faith into online learning, but it changed so much. Started Spanish lessons on Preply – and it's cool to have a possibility to find a tutor from another part of the world!! And after I even took lessons of guitar playing (the most talented tutor ever!) and scratching! That's just amazing how technologies can make us better. Platform itself works perfectly fine with all needed tools (whiteboard, sharing notes, exercises for Spanish). Super glad and satisfied!