Clerk - SMS for Slack

A very bad start for me here. I met with the manager a while ago and talked about adding this service to my services. It took me a while to make things happen. I signed for it today even after finding out that they updated their prices and policies and the current deal turned to table for me. They offered a discount for good faith and made the deal. The platform didn't work and I wasn't able to send texts. After waiting on the chat for hours to get someone to help, finally I got a response just before the end of the day. Their support representative just disappeared at the end of his shift leaving me hanging with no solution. I waited for more than an hour and a half while they say that the reply immediately. After I paid for my unlimited plan they left me without a solution. This is definitely not a good support.

The sales rep we dealt with over two or three weeks decided to go over our heads and email our CEO when we gave him a flat no and said we didn't want their service. That's pretty scummy. Despite our flat no, there was a possibility we might come back to it in the future, but after the sales rep decided to go above our heads like that, there's no possibility we would ever go with this company ever again.

As our sales team expanded, we needed a tool to manage customer interactions efficiently, and Clerk was the perfect choice. Its seamless integration with Microsoft Teams allows our reps to handle SMS communications directly within Teams, simplifying workflows and improving response times. Since adopting Clerk, we've seen a significant boost in engagement with prospects. Highly recommend it for sales teams.