Appcues

User engagement for SaaS

★★★★★ 4.8/5 from 4 reviews

What is Appcues?

Appcues is the user engagement platform built for SaaS, making it easy to engage users at scale. Deliver experiences that onboard new users, drive product adoption, and fuel expansion—all without needing developers.

Trusted by leading software brands like Airbase, Fullstory, G2, and Redfin, Appcues provides an all-in-one solution that automates connected in-app experiences, email, and push notifications to build lasting user engagement based on real user data—no code required.

Pros & Cons

Pros

  • Easy to understand
  • Engaging content
  • Badges for completion
  • Free courses
  • Playful learning experience
  • Useful for beginners
  • Visual aids
  • Comprehensive onboarding
  • Detailed real-world examples
  • Step-by-step guidance

Cons

  • Messy for simple usage
  • Preview/test functions less user-friendly
  • Pricey compared to alternatives

Tool Details

Categories Marketing automation platforms, Survey and form builders, User research
Website www.appcues.com
Became Popular January 2, 2014
Platforms Web
Social

Recent Reviews (4)

S
Selina May 5, 2022
★★★★★

I've taken User Onboarding 101 and Free-to-Paid Conversions - both super helpful for anyone new to in-app onboarding. The content is engaging and easy to understand. There are many insights on how to apply the knowledge to your company.

Easy to understand Engaging content Useful for beginners
V
Vivek May 5, 2022
★★★★★

Until far, the Appcues Team has provided three foundational certification courses through their Product Adoption Academy. The first course, 'User onboarding 101,' goes over the onboarding process in detail. The following course, 'Product Launches 101,' delves into the launch of new features and products in depth, with best practises and real-world examples from well-known companies. I appreciate the efforts of the entire Appcues team in creating such instructive materials. Looking forward to the next course, 'Free-to-Paid Conversion,' which was just released.

Comprehensive onboarding Detailed real-world examples
A
Aliyu May 6, 2022
★★★★★

The Appcues Team continuously produce content that are easy to study and understand with very specialized pictures and graphs to further define and explain the context. That is not the awesome part, it is totally free, best courses anywhere in the world. For free!! Thank you Appcues

Easy to understand Free courses Visual aids
E
Eirik Sep 20, 2023
★★★★☆

A bit messy for simple usage. The preview/test functions are a bit easier to use in other solutions. Very pricy compared to alternatives, if you do not need advanced tracking etc.

Pricey compared to alternatives Messy for simple usage Preview/test functions less user-friendly

Frequently Asked Questions about Appcues

When did Appcues become popular?

Appcues became popular around January 2, 2014.

What are the main advantages of using Appcues?

The top advantages of Appcues include: easy to understand, engaging content, badges for completion, free courses, playful learning experience.

What are the disadvantages of Appcues?

Some reported disadvantages of Appcues include: messy for simple usage, preview/test functions less user-friendly, pricey compared to alternatives.

What is Appcues's overall user rating?

Appcues has an overall rating of 4.8/5 based on 4 user reviews.

What type of tool is Appcues?

Appcues belongs to the following categories: Marketing automation platforms, Survey and form builders, User research.

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