nuka

I was one of the first backers on Kickstarter well before COVID-19 affected anything. Of the original 6500 produced, I should have received 4, but all 6500 were SOLD and delivered. How about getting the product to the earliest supporters? When I do hear back from them, my order will ship next month, next month, next month. Stop using COVID-19 as an excuse. Three out of 4 of my family members had it. I even had COVID-19 induced pneumonia. You know how much this slowed me down? Maybe two days. And stop blaming the Ukraine. Some of us have lost family and friends. How much has that slowed us down? None because there were no bodies to mourn and bury. For any of you that received your order in six months or less, congratulations! It’s a miracle!! I put myself down as not being a current user because I haven’t received mine yet. I’ve requested a refund for the 4 units I backed and nothing. This company is a hack. Keep away at all costs!! Can you imagine that they asked me to “upvote” their product when I hadn’t even received it yet. That was December 2021. When they said my order would be shipped in February 2022. HA! It’s almost a year and I still have NOTHING. So much for a personal promise from the owner.

I purchased the product in December of last year for delivery in February. I have written countless emails with no response. I empathized with the company's issues (COVID, the war in Ukraine, defective parts, etc.) and waited patiently. I received multiple emails that my Nuka notebook would be sent, and I still have not received it. I emailed the team asking for an update at least 5 times over the past 2 months and have yet to receive a response. Now I see they have sent Nuka notebooks, pens, etc. to customers who ordered significantly after I placed mine. This has easily been one of the worst customer experiences of my life and have since requested a refund. I doubt I'll receive the refund and will need to contact my credit card company to report the scam/fraud. Very disappointing to say the least.

I guess it isn't a scam after all, as it finally arrived. It's a miracle – sort of... Firstly, I ordered in January 2022, and it didn't arrive until the end of July – six months later. During that time, I'd reached out to support a few times and had been assured it would arrive, and it didn't. I'd reach out again, and they'd reassure me it's coming, coupled with excuses after excuses – some you obviously can't argue with, but others should've been anticipated by Nuka... After so much turmoil, including me asking for a refund, I was given a shipment date and told I'd receive a free gift. Well, it finally arrived, but where's the "free gift"? No such thing, liars, as given their reputation. Now onto the actual product: The design is all there, it feels nice in your hand, the materials feel premium, the magnets work wonderfully and the Nuka pencil is beautiful – albeit nowhere near as good-looking as my desk pen, the Brass Pen by Grovemade. The paper feel is surprisingly familiar, given it feels like the same material as used on a British currency note, thin and plastic that's very hard to tear and resistant to water. Great, but if you appreciate high-quality matte paper, then this isn't for you. The book cover is silicone, which is alright. Inside the book, there are three styles: to-do lists, planner and dot-grid, which is very useful. BUT... for me at least, the writing experience is crap. It doesn't give much feedback given there's no ink, and the Nuka pencil nib is too big, so personally I don't like the writing experience. The lines are also very faint, barely visible even compared to a traditional pencil. It's not at all dark lines like Nuka's promotional garbage. Erasing feels like a step back, using a traditional pencil and rubber is less faff, and you get similar results. It barely gets rid of everything, the spray stinks and is a faff. I'd go as far to say that a rubber is actually better. The app is okay, fairly intuitive and simple enough to pick up and use. It picks up the lines very well, considering they're barely visible. But if you have small hand-writing, it's hard to make out. All-in-all, I think it's a waste of money, waste of materials, waste of time. I'm sure that somebody out there will love it, but as someone who's a tech-nerd who has an undying reservation for high-quality pen and paper, it's not for me.

I’ve been following Nuka since it first announced on kickstarter. Thankfully, I decided not to order then. After they announced their batch on their website in April I decided to take the risk and order one, with promises that it would be delivered between 5th-10th of May. It’s now July 3rd and all I’ve experienced from this company is a massive lack of communication, secretly pushing back dates, and no notebooks delivered to anyone as far as I can tell. The concept is good, and I understand that a lot of delays can be attributed to supply chain issues and the war in Ukraine. However, that does not excuse the lack of communication and empty promises. If the product isn’t ready, don’t promise a delivery date. If that delivery date changes, send an email to your customers to keep them in the know. The most frustrating part of this whole experience has been the lack of communication and for this reason, I will not buy another one of these notebooks and I won’t be recommending it to anyone anymore either. If you like the concept, buy one to have. You might actually get it one day, you might not. I won’t be requesting a refund because I’ve already waited this long, might as well stick it through.

I pre-ordered a Nuka product, excited by its innovative concept. Unfortunately, my order, due June 2022, never arrived. As of July 2023, I’ve heard nothing, and the company seems to have vanished. While I had hoped to support Nuka’s innovation, this lack of service and communication is disappointing.

We never received the notebook. I sent multiple emails, they replied talking about Covid and the war in Ukraine, with the promise that they would then send the product. It's been 2 years and it never arrived

I ordered the Nuka almost two months ago. My credit card was already charged but I haven’t received anything from Nuka. No order confirmation, no delivery status, not even a single response to my emails. Worst customer experience ever. If you ask me, Nuka is nothing but a scam.

The product is a scam! - I did not receive my order, it has delayed multiple times. I check back on their website daily and the delivery date seems to fluctuate between August and October. Why's that!! I did not get a response to any of my emails regarding the product or a refund.

After funding the original Nuke External Stationary item on kickstarter in 2019 i am still waiting for my item. Even though they are advertising it for sale on their site , they have not sent me one after almost 3 years

I ordered it in February. The order was delayed until April. I've been waiting for my order ever since. I have contacted them but I am still waiting for a response.