Front
The modern customer service platform built for collaboration
What is Front?
Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours. We bring together your core support channels in one intuitive, AI-powered workspace where your team can build collaborative workflows across the entire customer lifecycle.
Pros & Cons
Pros
- Email management
- Collaborative features
- Inbox chat
- Multiple channels
- Scalable support
- Shared email drafts
Cons
- Annual plans only
- Expensive pricing
Tool Details
| Categories | Team collaboration software, Email clients, Customer support tools |
|---|---|
| Website | front.com |
| Became Popular | February 28, 2014 |
| Platforms | Web · iOS |
| Social | Twitter · LinkedIn |
Recent Reviews (5)
I'm a HUGE fan of Front. We use it at Weekend Fund for its collaborative features, most notably shared email drafts and inbox chat. We previously used Spark, which has the same feature set, but found it slow and buggy.
We tried Intercom first, but it turns out Front was what we were actually looking for. The UI is well thought out, and it's clear that they've put some thought into UX. Our experience so far has far exceeded our expectations.
With Front you don't need to use email for your teams. You can live in Front without a problem. Downside is that is a bit expensive and only offers annual plans.
I've been using Front (on desktop) as my primary email app to manage personal + 10+ shared inboxes for over a year.
Great. Im using it for my hobby.
Frequently Asked Questions about Front
When did Front become popular?
Front became popular around February 28, 2014.
What are the main advantages of using Front?
The top advantages of Front include: email management, collaborative features, inbox chat, multiple channels, scalable support.
What are the disadvantages of Front?
Some reported disadvantages of Front include: annual plans only, expensive pricing.
What is Front's overall user rating?
Front has an overall rating of 4.9/5 based on 8 user reviews.
Is Front available on mobile devices?
Yes, Front is available on iOS (App Store).
What type of tool is Front?
Front belongs to the following categories: Team collaboration software, Email clients, Customer support tools.
Related Team collaboration software Tools
Wanderlog
Google Docs for planning your trips with friends.
Bugasura
Issue tracker for fast-moving, modern tech teams.
Assignly
Never lose a Slack message again
uList
All-in-one organizer - lists, tasks & notes with AI
LeadDelta
CRM built for modern teams & creators powered by AI
Nitpicks
Automatically fix UI/UX bugs from screen recordings
Related Email clients Tools
Mimestream
A native macOS email client for Gmail
Coldscale.io
Email Provider Reducing Cold Email Outreach Costs By 91%
compose.ai
Write email at the speed of thought with AI.
Google Contacts
Google's contact management tool
Migadu
The missing email service for domains
Boomerang for Gmail
The ultimate toolbox to control sending/receiving emails
Related Customer support tools Tools
VA360 :Virtual Assistant at Your Service
Easily delegate manual boring tasks
Monterey AI
Copilot for Product Insights
Callin.io
the first AI phone assistant for small businesses
Viable
Use feedback to drive product innovation & customer growth
AI Assistant and Bot Builder
Visually build AI Assistants connected to your data & tools
Slackmin
Slack superpowers for business ops
Compare Front :
Don't Get Fooled by Fake Social Media Videos
The world's first fact checker for social media. Paste any link and get an instant credibility score with sources.
Try FactCheckTool Free