Perspective AI

Perspective AI is a game-changer for real customer insight. We’ve tried surveys. We’ve run interviews. But nothing has captured the depth, honesty, and nuance of customer feedback like Perspective AI. This platform doesn’t just collect data—it has conversations. And that’s the magic. From the moment we launched our first conversation guide, it was clear: people open up to Perspective in a way they never do in static forms. The insights we’ve received have been sharper, richer, and far more actionable than anything we’ve gathered before. The AI feels human—empathetic, curious, and non-robotic—which builds trust fast and leads to authentic dialogue.

Perspective AI has helped my team gather feedback directly from customers faster, with a lower lift, and less pressure than our typical email survey or calls that require a huge effort to get through everyone's book of business. The analysis of the feedback is also very helpful, giving our team actionable takeaways and key quotes to understand the responses.

From a product design standpoint I really enjoy perspective. It helps me come up with questions I didn't necessarily think of. It gives me quick feedback, great completion rates, and valuable insights.