Krisp

I chose Krisp because I liked the interface and how it captured meetings. I've stayed with the company for its support channel & customer support in general.

It checked all the boxes.

Action items

I've used Krisp for a few years and have recommended them to many others. It's a great tool for me to cancel out background noise, especially when my kids are at home or I am in a noisy area working. There was an instance where I was billed and I did not recall subscribing for a different work account but Vahan was great at communicating what happened and helped me out one-time for this issue. I appreciate that very much and will continue recommending others to Krisp and using it myself when I need it

I've used Krisp for a few years and have recommended them to many others. It's a great tool for me to cancel out background noise, especially when my kids are at home or I am in a noisy area working. There was an instance where I was billed and I did not recall subscribing for a different work account but Vahan was great at communicating what happened and helped me out one-time for this issue. I appreciate that very much and will continue recommending others to Krisp and using it myself when I need it

Decent product; terrible support. The product itself was pretty good. I was a customer from 2021 until today (Feb 26, 2024). It had its flaws but improved in quality from 2022-2023. However, due to terrible customer support, I have to say I'll never be a customer again. I had a pro account with my previous employer, but the charge was attached to my credit card. It was an annual subscription, so I forgot about it. In Nov 2023, I saw the charge on my cc statement and went onto my account. I didn't use krisp in my new role and noticed I only had the free version. I reached out using the chatbot and was told someone would get back with me. They never did. I forgot about it, as it isn't a huge priority, and then reached out again a couple of months later. Again, I didn't hear back, so I reached out directly to their support last week and finally someone got back with me. They confirmed that I had an active account from my previous work email. I explained that I no longer worked there and didn't have access to that email or account. We went back and forth for over a week, with me explaining the situation over and over again, providing screenshots of my cc statements, my cc information, etc. They finally canceled the work account but refused to refund any of my money for the year-long subscription that I had never used and tried to cancel and get a refund for 3 months. Terrible customer support.

An awesome noise cancellation solution that has incorporated AI transcription capabilities as a standard feature. This capability is continuously being improved, with summary notes steadily evolving into a very useful function. The core noise cancellation solution works flawlessly, regardless of the type of device you're using (headset, system integrated or accessory). I use this on every virtual meeting/call and the note taking/transcription capabilities are now a standard part of my post call routine to provide an cogent summary of the meeting. Highly recommend everyone to check out this product!

Yup, I was dubious about paying for something that I felt Zoom did already, but it has been really useful. The new AI-powered meeting transcription and summary/action items have been game changers! One tip is that sometimes I forget I have it running and someone will play music or a video and I can't hear it, only to realize DOH I have Krisp running and turning it off I can hear the video.

One downside is that you may need to restart your browser after you switch between the Krisp standalone app's audio input and your built-in audio input, especially on Linux systems. Krisp works well both as a standalone app and as part of Discord. I've joined meetings with noisy vehicles or dogs that made it hard to hear the meeting but no one complained about my background noise.