What is ClientZen?
ClientZen replaces the slow feedback analysis process with fully automated tagging that you can control. Get real-time reporting on customer issues. Works with Intercom, Zendesk, and 80+ sources.
Pros & Cons
Pros
- Customer insights
- Feedback prioritization
- Customizable topics
- Feedback management
- Multi-channel integration
Cons
- Lack of support contact
- System overload
Tool Details
| Categories | Customer support tools, Automation tools |
|---|---|
| Website | clientzen.io |
| Became Popular | June 7, 2023 |
| Platforms | Web |
Recent Reviews (5)
This is a great product which tackles a real pain point. I'm wondering, if we have our feedback loops with proprietary code, do you have any kind of API to retrieve that data and displaying it in your platform? We don't use no-code tools...
I remember speaking to @ovidiu_cojocariu years ago about his vision and I'm proud and excited to see how much ClientZen has evolved since then. Fantastic work! 🚀
I wanted to like this service, but within 2 minutes of using it I experienced a 500 error. Which isn't a big deal It was however a big deal when it is sending thousands of requests to zendesk a minute and breaking all of our systems. Within an hour it sent over 37k requests to our zendesk instance. There was no way to disconnect from the backend and there was also no direct line to contact support. I love the idea, but I am now cautious to try again.
Wishing you a successful launch with this great product! It's pretty helpful to gather input from different channels in one place. Being able to define ones own topics and receiving reports to those really improves the monitoring and prioritization of topics and/or issues. Great work - keep it up guys!
A great product to help deliver on being customer centric. I like the focus on the prioritising and discovering the most pressing issues customers face. Might be also worth it for adding a objective data source for feature prioritisation for the product team.
Frequently Asked Questions about ClientZen
When did ClientZen become popular?
ClientZen became popular around June 7, 2023.
What are the main advantages of using ClientZen?
The top advantages of ClientZen include: customer insights, feedback prioritization, customizable topics, feedback management, multi-channel integration.
What are the disadvantages of ClientZen?
Some reported disadvantages of ClientZen include: lack of support contact, system overload.
What is ClientZen's overall user rating?
ClientZen has an overall rating of 4.2/5 based on 5 user reviews.
What type of tool is ClientZen?
ClientZen belongs to the following categories: Customer support tools, Automation tools.
Related Customer support tools Tools
Logaflow
Perfect tool for collecting user feedback and debugging
Just Away
The ultimate cleaning kit for your AirPods
LegalNow - AI lawyer for small business
Draft, review, explain & manage all your contracts with AI
Transistor
"Best podcast hosting platform I've used." Host multiple shows, get analytics, private podcasts, ...
Kedra Live Chat & AI Chatbot
Provide outstanding customer service with Live Chat & AI Bot
SupportYourApp
Scale your startup with Outsourced Customer Support.
Related Automation tools Tools
You've Got Spam
A new tool that lets you spam back the spammer
Intent by Upflowy
Turn your leads' browsing behavior into sales insights
Bestever
Analyze ad data; automate winning creatives
Simplescraper
Extract data from any website in seconds
Persana AI for Prospecting
Scale GTM with AI-Powered Prospecting
The Semel Editor (TM)
A new way to enter C++ programs. Not a text editor.
Compare ClientZen :
Don't Get Fooled by Fake Social Media Videos
The world's first fact checker for social media. Paste any link and get an instant credibility score with sources.
Try FactCheckTool Free