Best Zendesk Alternatives

Updated February 2026

Zendesk

The #1 helpdesk software

★★★★☆ 3.9/5 from 24 reviews

Looking for alternatives to Zendesk? We found tools across 2 categories that offer similar functionality. The top-rated alternatives include Assembly (5.0★) , Rasayel (5.0★) , and Customerly (5.0★).

Zendesk vs Top Alternatives

Tool Rating Reviews Pros Cons
Zendesk ★★★★☆ 3.9 24 9 8
Assembly ★★★★★ 5.0 10 20 1
Rasayel ★★★★★ 5.0 5 0 0
Customerly ★★★★★ 5.0 4 0 0
Viable ★★★★★ 5.0 3 0 0
Aircall ★★★★★ 5.0 3 0 0

Best Customer support tools Alternatives to Zendesk

Assembly

★★★★★ 5.0 (10)

Branded customer portals & AI-powered CRM

AI features All-in-one platform

Rasayel

★★★★★ 5.0 (5)

WhatsApp business messaging, automation, chatbot & broadcast

Customerly

★★★★★ 5.0 (4)

The AI Customer Service Solution You Can Trust

Viable

★★★★★ 5.0 (3)

Use feedback to drive product innovation & customer growth

Aircall

★★★★★ 5.0 (3)

Call center software for customer-centric teams

Drift

★★★★★ 5.0 (1)

Customer communication app for product marketers

DocsCube

★★★★★ 5.0 (1)

Sign more deals faster with B2B Deal Rooms

Clarity

★★★★★ 5.0 (1)

The founder-led sales toolkit to find product-market fit.

HubSpot

★★★★★ 4.8 (70)

Grow better with HubSpot

CRM integration Sales tools

Zoho

★★★★★ 4.6 (23)

An integrated suite of business apps

Free tier Reliable email

Freshworks Inc

★★★★☆ 4.3 (3)

Delight your customers, from wherever you are

Thunai

★★★★★ 5.0 (24)

Human-like AI agents with real-time voice & screen assist

Meeting productivity Workflow automation

Breeew

★★★★★ 5.0 (15)

Easily create and manage productized services

All-in-one platform Active developer

Lancepilot

★★★★★ 5.0 (15)

Run WhatsApp Marketing Campaign, tracking, Scheduling & CRM

Automation features User-friendly interface

trumpet

★★★★★ 5.0 (13)

Build collaborative buyer journeys in 30 seconds

Easy to use Sales process efficiency

Frigade

★★★★★ 5.0 (13)

Product growth and onboarding for modern software companies

Customizable onboarding Supportive team

Desku

★★★★★ 5.0 (12)

Automate Customer Support With Power Of ChatGPT

AI-powered automation Continuous updates

Zight

★★★★★ 5.0 (9)

The fastest way to create and share visual messages

Easy to use Efficient workflow

HelpKit Knowledge Base

★★★★★ 5.0 (9)

Build a professional help center or doc site with Notion

Transistor

★★★★★ 5.0 (8)

"Best podcast hosting platform I've used." Host multiple shows, get analytics, private podcasts, and DAI

Easy setup Excellent customer support

Kommunicate

★★★★★ 5.0 (7)

AI-Powered Customer Service Automation Platform

Easy to use Chatbot builder

Threado AI

★★★★★ 5.0 (7)

AI Assistant for customer-facing teams

Community management Custom AI training

Olvy

★★★★★ 5.0 (7)

Build a continuous user feedback loop

AI reasoning on aggregated data End-to-end feedback management

Chatscout by Zevi

★★★★★ 5.0 (7)

Shopping Assistant powered by ChatGPT for e-commerce brands

OpenAI integration Neural search engine

Helpbar.ai

★★★★★ 5.0 (7)

Universal search built for SaaS

Slackmin

★★★★★ 5.0 (6)

Slack superpowers for business ops

Integrates with Slack Real-time alerts

DevRev

★★★★★ 5.0 (6)

Apps designed for AI, no add-ons required

No multiple tool setup AI-native platform

Boei

★★★★★ 5.0 (6)

All customers' favorite channels in one widget

Easy setup Frequent updates

Prelaunch.com

★★★★★ 5.0 (6)

Product validation platform

Feedback gathering Data-driven validation

Algomo

★★★★★ 5.0 (6)

Build custom ChatGPT-like chatbot for your website instantly

100+ languages supported GPT-4 integration
View all 50 Customer support tools tools

Best CRM software Alternatives to Zendesk

Frequently Asked Questions

What are the best alternatives to Zendesk?

The top-rated alternatives to Zendesk include Assembly, Rasayel, Customerly. These tools offer similar functionality in categories like Customer support tools, CRM software.

How many alternatives to Zendesk are there?

There are 50 alternatives to Zendesk listed on FactCheckTool, spanning 2 categories.

What is the highest-rated alternative to Zendesk?

Assembly is the highest-rated alternative to Zendesk with a rating of 5.0/5 based on 10 reviews.

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