HubSpot

For small teams tired of tool chaos, HubSpot’s a total lifesaver! I used to jump between 3 apps for CRM, email campaigns, and support tickets—now it’s all in one. Yeah, the dashboard feels overwhelming at first (so many tabs!), but their onboarding checklists and pre-made templates got me set up in a day. Tracking leads from a prospect’s first click to sale? Chef’s kiss. My only gripe? The free plan’s pretty limited, but upgrading’s worth it if you want sales and marketing on the same page. No more lost data between tools—game-changer!

I've used HubSpot quite a bit, and I have to say, it's a bit of a mixed bag. On the one hand, it's great having everything in one place - marketing, sales, customer service, the works. It's pretty user-friendly too, and the automation features are really handy. Plus, their customer support is top-notch. But it's not all roses. The price tag can be a bit steep, especially if you don't need all the bells and whistles. And if you're looking to really customize things, you might find it a bit limiting. Setting it up can be a headache too, especially for more complex needs.

Favourite CRM system, I have implemented it all of 8 times. Using it for CRM, Revenue Architecture, Marketing Content Automations and Customer Success, and recently enamoured with the new AI ChatGPT connector allowing for analysing prompts, all projects I would have had to do manually before. Really awesome new feature. I have worked with Salesforce before and Pipedrive. The first not intuitive enough, the latter good for sales, but not for marketing.

We run our entire GTM workflow on HubSpot. The automation capabilities and templates are huge time-savers. While some parts of the UX feel a bit clunky, the analytics are solid and it integrates with everything. It’s the operational backbone for our team.

As a marketing lead for a content-heavy review site like RevistaPorta, HubSpot gives me exactly what I need in terms of lead nurturing and email workflows. It can feel a bit over-engineered for lean teams, but the CRM is rock-solid. Great for inbound, no doubt.

HubSpot is a versatile and user-friendly marketing automation platform with a robust suite of tools, but it may require a significant investment for businesses looking to unlock its full potential.

As a Data Strategist, HubSpot offers a comprehensive suite that streamlines customer management across their entire lifecycle. From lead generation to customer support and upselling, its automation tools are invaluable for optimizing marketing and sales workflows. A must-have for businesses focused on growth and customer relationships!

HubSpot is one of the most reliable, powerful platforms I’ve used across startups and growth-stage companies. From CRM to marketing automation, sales pipelines, and ABM tools in a single platform. It’s intuitive, integrated, and saves countless hours that would otherwise be spent stitching different tools together.

Have started using HubSpot again, I forgot how useful the platform was for managing and tracking deals when doing outreach. I also recently started reworking our Email Sequencing for automated contact with inbound leads, and the process has been pretty straightforward, and I recommend it to others.

HubSpot has been a great CRM for us at Morningmate and we have found it essential for managing our deals and managing email sequencing, however it can be slightly challenging to navigate due to the complexity of the platform, overall however its a good platform and offers a good range of features.